Through the Looking Glass

The title of this blog reflects the feeling that one has when one delves into any government report, an apt metaphorical expression to describe when looking into that strange side, that strange parallel world which is the National RCMP. 

Only the policy nerds seem to flourish in this world, fed and sustained by a never-ending stream of political social narratives; while those looking in from the outside wonder what it all means, or whether it means anything at all.  For those that are paying attention (admittedly, that may not be many) the latest government aphorism, is a rehearsed and vetted document outlining the future for the RCMP.  It will both confound and mystify the average reader, but in equal measure it will please their political masters.  

This is a reference to the newly released benignly named: Royal Canadian Mounted Police 2020-2021 Departmental Plan.

This document is not an exception to the usual government production, as it should come with a warning label, a warning that its contents are chock full of numbing bureaucratize. The reader sometimes needs a skill set similar to Alan Turing  to break the code of government speak and terminology. It is recommended that it should only be read in small doses.  

It is also clearly designed to be somewhat obtuse, as specifics are often an anathema to any government agency. What we do get is 35 pages of clouded statements on the future intentions of the RCMP as outlined by its leadership. It includes for the novice reader, an appendix of “definitions”— in case you are wondering what is  “gender-based analysis +”. 

As one begins to read, it should be noted that this is the first time that the RCMP has an assigned Management Advisory Board in its midst, now part of the influential upper management. You may remember that Brenda Lucki in announcing this Board stated that the RCMP “thrives on diversity of knowledge and ideas” (actually the RCMP has been called out many times for being a closed system so this seems a little precious) and was looking to the Board to help build a “modern, effective, healthy and inclusive organization”. (Keep the word inclusive in mind, as it will re-surface). 

In reading this document one does get a sense of the political goals having become more intertwined with the policing goals, but there is nothing attributed to the input of this new Board otherwise.

It is also the first time the RCMP is reporting under the banner of the illustrious Bill Blair, who has gone through the “transition”, from the tough former cop to the  wholly pliable 100% Liberal politico. 

The report is broken up into its four respective groups: Federal Policing, National Police Services, Contract and Indigenous Policing, and Internal Services. It is quickly evident by the majority of the narrative that the majority of the emphasis in this particular document is under the Federal Policing banner. 

The officers in this Federal group are mandated with the ominous sounding and numerous portfolios of: terrorism, foreign interference, money laundering, organized crime, proceeds of crime, border integrity, transnational serious and organized crime, cyber-enabled criminal activities, and foreign influenced cyber crime. Out of this litany, the ultimate priorities are noted as being; national security, transnational crime, and cybercrime. Some may argue that these particular priorities are some of the already very weak areas in terms of operational performance.  Few of those that work there would argue with the fact that improvement is needed.  

The report then goes on to examine the  “Departmental results” –those of the past, alongside the new and projected targets. An examination of this area, is a little more specific and therefore a little more telling. 

They list the “Percentage of National Security Serious and Organized Crime investigations” and “Financial Crime investigations” that have been “opened and cleared” within the fiscal year(s). In Financial Crime, their future target is 30.5% of the files. Keep in mind “cleared” is open to interpretation. 

In 2016 the actual results were 7%, in 2017- 19% and in 2018 -0%. 

Thats right, 0% of files in 2018 and 2019 were opened and cleared in that year under the banner of Financial Crime. 

In the area of National Security there future goal is 11.5% opened and cleared files. In 2016 they achieved 6%, 2017-8% and last year 2019-10%.  You get the picture. 

The budget for these high level investigations on the Federal side is estimated at $870,180,294. However, over the projected next three years into 2022-2023, the monies actually drop to $862,409,515. So despite the emphasis at the beginning of their report on anticipated greater focus on cyber crime investigations and transnational serious and organized crime, no more money is currently planned nor are they anticipating any increases.    

The writers concede there are some “risks” in reaching these projected targets. They explain that “without new funding”, they “will be unable to deliver on its already narrowed and focused scope” and they will also need to “re-direct” resources to the Federal side.

Further down the list of importance comes Contract and Indigenous Policing.  Again, one needs to decipher the phraseology. In this portion of the document there are multiple references to such things as “developing relationships”, “guiding investigations”, and “supporting other agencies”.  What they mean is that in the future, it will continue to be hard to measure any impacts when they are working in an assistance capacity. It is difficult to measure success or failure, or attribute positive or negative results when one points to others. If there is a failure they will point at the others, but at themselves when it is a success.

Under the roof of Contract Policing also comes “developing” a Gender Based Violence program; a Sexual Assault Review team to “guide” others;  and to “support” other agencies dealing with Cannabis and Cannabis related enforcement issues. Contract operational policing, of which most of the readers of this blog belong, garners four lines of narrative while talking about something called “Gender Based Analysis Plus”.  There is little or no reference to day to day operational policing on the contract level. 

There is a portion of greater specifics, in the Departmental result indicator list for Contract policing, where they outline the “weighted clearance rate” across contract policing jurisdictions.

Their target is 64.5 % by March 31, 2021.

So what did they achieve in 2016–37.80%; in 2017–36.91 % and in 2018–36.6%. So in the next several months the RCMP is planning to almost double their current clearance rate. To say that is a stretch would be an understatement and one has to wonder who came up with a target number so out of reach.

What do they see as the key risks in contract policing? There is no mention of their largest detachment possibly becoming a separate municipal department. The single risk they speak about is the “lack of an effective dispute resolution process”. At least that is true, when you open up to the unionized environment, the current lack of any workable process is exposed. Things such as “binding arbitration” have never been dealt with before. Why are they worried about this risk?  Because it poses “significant financial liability”. 

Now in case you think the Ottawa types have let you down and they are not moved by the salary issues, or the bottom of the pit morale issues. You would be mistaken, because they announced—wait for it— “Vision 150”.  This is a five year plan built upon the “Four Pillars” of : “Our people”, “Our Culture”, “Our Stewardship” and “Our Policing Services”.  

Under “Our people” you will find the usual promises and problems  of recruitment, mental health, diversity and harassment. Under “Our Culture” there will be “ethical standards modeled and enforced” and they will be “fostering diversity”. 

All of you must be breathing a collective sigh of relief.  

As a carrot after the proverbial stick they did mention that they are going to be expending time on developing “apps” to allow an officer to access RCMP systems from anywhere— they will be increasing their “mobile presence”. The government which gave us the Phoenix pay system is heading down the road to greater App development.

So what is the projected budget for all of this? What is the overall cost of the Mounties? 

In 2019-2020 the forecast results are $6,175,703,214. 

The projected expenses for 2020-2021 are: $5,561,803,617. A drop of $613 million. 

Are they not expecting a pay raise for 2020-2021? To be fair though, in the footnotes they do allow for “technical adjustments later in the fiscal year”. 

All of this leaves me with a couple of impressions. The first is that the latest buzz word in Ottawa is “perimeter less”. Meaning no barriers or boundaries between the various departments one assumes. But this term bounces around throughout the pages of this document. As a career tip, most Mounties should try and include this term in any written administrative correspondence for the next year or so.  

But aside from the latest government speak, the more over-riding impression in this document is its disconnectedness. The problems of the Surrey or Burnaby member is not the problem of Federal Policing. This lack of relevance to the core mandate is striking. And that core mandate seems to be changing, slowly but inexorably.  Federal policing is clearly the popular flavour in those Ottawa committee meetings, at least in terms of projected operational priorities. 

However, at the same time, the structure for change appears deeply flawed.

Surrey detachment seems to be a microcosm of the larger problems. As this blogger has watched the progression of debate in Surrey, one can not help but be dumbfounded that the argument for keeping the Mounties centres around a belief that the opposition just want a change in personnel.

It is not a question of the personnel. It is the structure. The pyramid there is upside down and it needs to be dynamically and unapologetically flattened. Too many supervisors, too much management, too many specialized members; not enough officers doing core policing. It is that simple. But this simply defined problem is not an easily solved problem as it runs head-on into the current rank and promotion structure. 

The  broader question for Canada may be whether or not the Mounties on a national basis need to be re-structured.

The jack of all trades, master of none attitude of management is central to this debate. They seem to be still harbouring the illusion that all members are interchangeable—pluck them from general duty, give them a couple of courses at that Institute of higher learning in Chilliwack or Regina and now they are experts in their new field. 

It simply doesn’t work. Maybe, as an example, cyber crime with its multiple facets demands changes in its personnel and computational infrastructure. It seems to scream a pressing need which may demand a separate and distinct agency.

Maybe, just maybe, it is time for the RCMP to get out of the city policing areas like Burnaby or Richmond altogether. Their ability to make policy and structure for the officer in Moose Jaw do not fit the problems in Surrey, or Gander and is totally un-relatable to the Ottawa Mountie working in “national security”. But they seem resolved to try and drive square pegs into round holes.

The RCMP is being propped up by the “too big to fail” phenomena. It continues to be a monolithic organization, grinding slowly and inexorably to some ill-defined or irrelevant goal. It is without a singular vision, and that vision is blurred by its very own organizational structure, with all its complex layers and forms nullifying the ability to see clearly.

The entire current structure of the RCMP may have outlived its due date.

Alas, there is no solution or even hope in this Departmental report. This latest “report” is nothing more than bureaucratic pablum. The good news is that probably nobody is going to read it or pay it any heed. After all, why would you?

Photo courtesy of Fickr Commons by sammydavisdog- Some Rights Reserved.

Alas, the Emperor has no Clothes…

In British Columbia, or E Division (just for this blog we will let the E stand for Emperor) there has been one area of investigation where the RCMP has been woefully inadequate, for at least a couple of decades, whether one wants to measure it statistically or in terms of impactful effort.

In the last couple of weeks, that weakness has been revealed and underscored once again, this time by the NDP government and former RCMP Peter German, in a report on money laundering, a significant sub-set in the general category of financial crime.

Inside the police community it has been well known for quite some time, that the RCMP has ignored “white collar crime”, both in term of the allocation of funds or personnel. An often quoted inside joke amongst members in talking about job transfers, was throughout their career how they had ducked and avoided being assigned to the the “fraud” section. A small reflection perhaps, but this attitude of avoiding the financial investigative groups in terms of a possible career, is not a phenomena of the last couple of years.

The growth of internet crime in the 1990’s has thrown fuel on to this constantly burning flame and left Canada with a reputation of being a safe harbour for the financial criminal. This type of crime has often been portrayed as the “victimless” crime, after all the only ones being hurt were those cold-hearted bastions of industry– the banks. The police held this view for the longest time, equally guilty of looking the other way, the problem not worthy of serious examination or study. Even today, in terms of “strategic priorities” you will find it listed fifth, right after “youth” and the “indigenous”.

This lack of a concentrated effort has now been exposed once again, this time spurred on by a new found public and media interest who have taken to conflating money laundering with inflated real estate prices. Of course, there are many fundamental economic issues causing high prices in Vancouver but the one that seems to grate on the middle affluent is the thought of illegal monies from mainland China driving up the price in real estate or on luxury cars. Of course, there are also direct links to drug dealing and therefore the opioid crisis, the other hot button issue. The monies have been traveling through the only pipeline they seem to be able to build in this Province, the one of elastic bound $20 dollar bills pushed through the conduits provided by the casinos.

In the lastest instalment BC Attorney General David Eby called a press conference to discuss a finding of Peter German in his 2nd report on the subject in this Province. Eby claimed to have been so shocked by an early edition of these latest findings that he felt it necessary to go to the public now, not waiting for the entire 2nd report.

So what was the shocking revelation for the NDP?

Well, Peter German being the intrepid former RCMP officer that he was, decided to ask how many officers were actually on the job in terms of investigating money laundering?

The answer: Zero.

Now, one would think that this information would have been known before this time, as it seems like an obvious avenue of inquiry, even for us lesser informed. At the beginning of this inquiry it would have seemed logical to search out who the investigative experts were in the field? Apparently not.

The original answer of course was not zero.

We would not be able to identify the RCMP involvement, if they did not, at the very least try to cover or fudge the actual numbers, hoping of course that there was only the one question; no follow up, no probing allowed.

The RCMP answer to German was that there was 26 “positions” .

German knows the code of when the answer is “positions” and knew enough to then ask, well how many were actually filling those 26 positions?

Answer 11.

German decided to dig further and asked of those 11 how many were actually on the job?

Answer 5.

And those 5 that were actually showing up to work, he persisted, what were they doing?

Well, long pause, they are just packaging and referring all files to the Provincial Civil Forfeiture group.

Thus the secret was out of the bag. Afterword, if you had listened closely and put your ear to the ground outside Green Timbers, you would have heard the sound of bodies scrambling in and out of conference rooms, frantic terse phone calls, the bumping together of the police and political brains entrusted with these matters — stumbling and mumbling on how could they justify such an apparent illustration of lack of operational effort.

Even for those adroit at media manipulation in the “Strategic Communications unit” must have been struggling, proposing spins that at the very least would have been difficult to say with a straight face.

Bill Blair (who had apparently been warned by Eby and given an early copy of the report) started off by admitting that indeed there had been “significant cuts” in some of the Federal units. Then his political survival senses kicked in, and the Liberal godfather of pot began his spin: “We have made very significant announcement in Budget 2019, restoring the RCMP capacity and making significant new investments in intelligence gathering and furthering steps that will facilitate investigation and the prosecution of money laundering offences”. So in translation this means; yup, we haven’t been doing anything so far, but look out now, we are coming with guns blazing.

Assistant Commissioner Kevin Hackett who is becoming remarkably proficient with this kind of yarn spinning, no doubt through un-wanted practise, came up with a buzz worthy comment calling the report and the findings only a “snapshot in time”. If it was indeed a snapshot it must have been taken on a Polaroid One Step.

But like Blair, Hackett when prompted feels the need to beef up his response. He said that the report “didn’t capture all personnel who are involved in cases where money laundering is a component”. He goes on to say that there are over 40 prioritized “projects” underway, and guess what, they found out that “8 of them involve money laundering.” One wonders what standard may be in play here. For instance, a drug dealer being investigated who has a house or a car, could be referred to as being a possible “money laundering” case, using this criteria.

We should also point out that it would be somewhat negligent to not understand a bit of Peter German’s former history with the RCMP. Just six years ago, German was a high ranking officer in the RCMP, the Deputy Commissioner in fact, and as such was at one time technically overseeing financial investigations throughout Canada. He was in charge during the time of the Integrated Marketing Enforcement Teams. Remember them? They were “equipped to respond swiftly to major capital market fraud”. It was by any measure a total flop with three cases brought to court during their first nine years in existence. In essence these positions have been now rolled into the BC Securities Commission, but the RCMP still have a difficult time in providing an adequate minor level of trained officers.

In his 31 years with the RCMP, German did use his time wisely, earning an MA in Public Policy and a Phd in Law from the University of London. He apparently transitioned into an expert in the area of money laundering, wrote a book on it in fact. So someone at the 2nd highest rank in the RCMP (and was rumoured to be in contention for the Commissioner ) and was responsible for areas such as money laundering, did not make a dent in this problem or more importantly did not at least become vocal about the issue while in a policing position. But now, retired and running his own consulting business he has been hired to write a report on the problem of money laundering and throw dirt at the Mounties for their lack of effort. This is not to day say that this makes his report of little value, Mr. German is a well respected learned fellow, so quite the contrary, but one has to appreciate the irony.

Those of course are just the Federal job positions. What has the Province been doing? Well the Liberals being the party in power for most of this time in question have many questions that need to be answered, and the NDP is for the most part still able to feign ignorance.

Ex-RCMP and whistle blower Joe Schalk was the Senior Director of Investigations for BC’s Gaming and Enforcement Branch and was reporting this issue for many years, as early as 2012.

This branch at the time reported to the B.C. Lottery Corporation who would have received many of the reports issued pointing out the problem. They apparently didn’t like the attention it was getting and inevitably the relationship between the two groups began to deteriorate.

In April 2014, the Ministry of Finance conducted a review of BCLC and concluded that the two groups had become dysfunctional and “adversarial”. They recommended a full review of the entire Corporation. Meanwhile, in 2014 Schalk was fired for his efforts, a victim of the old management game very prevalent in this Province, that if you don’t like the message shoot the messenger.

Even with this kind of attention and concern, BCLC, according to German, was still accepting government awards for their exemplary performance.

Schalk was finally exonerated in German’s report for “nailing the issue” and continues to speak openly about the issue, even calling for a full public inquiry. The NDP are still holding back on such an inquiry, no doubt worried that if they let “it” hit the proverbial fan, how much is going to blow back on them.

As said earlier, this is all just one component of a much larger problem in this Province and in this country which has taken root and many can share in the blame; besides the police, Federal and Provincial governments, Crown Counsel offices.

In a recent poll, 36% of Canadian organizations say they have been victimized by white collar crime.

There is the fallacy that most of this crime is too sophisticated to detect, when in fact 61 % of that crime is done by a perpetrator inside the organization. The cost for this; 1 in 10 organizational victims are in excess of $5 million.

According to Criminal Intelligence Service Canada, organized financial crime, including debit and credit card fraud, totals over $5 billion per year. That works out to a cost of roughly $600 per family in Canada.

Canada has produced some famous fraudsters in the past; Harold Ballard the now deceased but former owner of the Toronto Maple Leafs, who was convicted of 47 counts of tax evasion, Alan Eagleson the hockey agent, and Conrad Black who in 2007 was convicted of using $60 million in company funds. Mr. Black, now apparently reformed, writes a column for the National Post.

Among the 35 member countries of the OECD (Organization for Economic Cooperation and Development) bid rigging, cartels, and collusion are estimated to add 20% in costs to any government procurement initiative around the world.

Suffice to say, it is fair comment that there are some financial crime issues in Canada, not just British Columbia.

The RCMP web sites are misleading and have not been updated if one was ever trying to untangle and look behind this bureaucratic veil of secrecy. There are still references to IPOC (Integrated Proceeds of Crime) who on their site point to successes in 2006 and 2009. They are references to IMET (Integrated Market Enforcement Team) which have virtually disappeared, many members re-assigned, some others melding into the BC Securities Commission. IPOC was reviewed back in 2010 by Public Safety Canada and described their operations being severely impacted by “partners leaving…vacancy…staff turnovers..and recruitment issues..are all contributing to less than optimal performance” . It wasn’t working even then.

The RCMP still list having 27 Commercial Crime Sections across the country. They don’t really.

Re-organization in the RCMP has become a dogma, which has been combining and mutating with aggressive promotions and the push to specialization. It has been in full swing over the last number of years and German even makes reference to 2013 as being one of the recent turning points in this current system.

To understand the depth of the problem, one has to understand the depth of the re-organization, and the vast number of personnel involved.

There are four groups of agencies involved with the potential to be involved in money laundering and other associated financial crimes. The RCMP, CFSEU-BC, OCABC, and JIGIT. (Never doubt for a moment the policing ability to come up with acronyms- JIGIT being a personal favourite)

The RCMP has a Federal group named the Federal Serious and Organized Crime Unit (FSOC). It is in this group that you will find a series of Teams and officers (a team usually being about eight). It was about 2013 that various separate departments, drug sections, commercial crime sections etc. got rolled under this Federally controlled apparatus. Operational direction and the assigning of priorities began coming from Ottawa, national priorities were going to outweigh local or Provincial authorities.

Two of the teams in this FSOC deal now with Financial crimes and supposedly have some expertise in the money laundering field. Of course this is the group that German was told had 26 positions, but there were only 5 actually working, and those 5 were simply bundling up investigations and passing the information to BC Civil Forfeiture (yes, another group).

Sources estimate that there is about a 30% vacancy rate Canada wide in the Federal positions being overseen by Ottawa, and this staffing problem is clearly causing major disruptions in any consistent effort in any of these specialized fields.

Besides FSOC and the RCMP, then there is the CSFEU-BC (Combined Forces Special Enforcement unit) whose primary mandate is gangs and gang activity. In addition there is OCABC (Organized Crime Agency of BC), a Provincial organization which is the new iteration of the old CLEU (Combined Law Enforcement Unit). Confused yet.

Wait, there is still JIGIT which is the Joint Illegal Gaming Investigation Team. This was formed in April 2016 and consists of 36 police officers and over 200 civilian personnel. They claim to have 8 active investigations. At first glance, no matter what file/member ratio you may employ, this seems pretty light.

CSFEU-BC and OCA-BC are both managed by a Deputy Commissioner of the RCMP; in this case, Mr. Hackett. So you can see why he feels the need to defend. In his defence he very cleverly talks about the investigations inside CFSEU (40 ongoing investigations) thus avoiding outing the Feds.

The Senior Management team has representatives from all of the agencies, OCA, RCMP and CFSEU.

CFSEU and OCABC has over 400 officers and civilians.

When you consider the number of personnel involved in all these groups combined, it would seem difficult to argue that the number of officers is insufficient.

What may be the crux of the problem, what the issue at its core may be more simple at least in broad terms.

The RCMP has a now ingrained inability to be forthright; the inability to say things were tried and didn’t work, the inability to speak to their political masters and say there is not enough resources to be all things to all people. The no job too small or “doing more with less” is a never ending conundrum that leads nowhere.

Like all government groups, failure is not and can not be an admitted option. Everything is always a success, no matter how dismal the effort or how big the lie. Honesty about their lack or strength of effort has been side-lined and obfuscation is the media tool.

They just can not bring themselves to admit that they can not do it all. They are no longer capable of being a one stop shop on the Federal or Provincial level. When you combine this with low priority being given to financial crime, with the concurrent need for highly specialized academic personnel, what results is a smorgasbord of uncoordinated piece meal investigational files on all levels. Any substantial efforts are being frustrated from the very start and often met with failure. (You will note that we haven’t mentioned the most recent abject recent failure in the Silver International Investments case, which deserves attention on its own)

Throw in governments always in flux who are continually altering the political priorities, a dis-connected Ottawa, insufficient funding in both the needed technology and personnel and a recalcitrant justice system and you end up with zero prosecutions.

The same number now apparently working on money laundering.

Christine Duhaime, an financial crime and money laundering specialist with Duhaime Law said “It’s pretty serious, it’s saying there is no oversight and no real enforcement in this area for the whole province–it’s a little bit crazy”.

A telling snapshot for sure, let’s hope that someone, sometime, takes a look at the issue with a little longer lens.

Photo via Flickr Commons by Andrew Kuchling – Some Rights Reserved