Just get out of the way!

Posted on by Pete Cross

One of the early founders of modern management theory, in the 20th century, was Peter Drucker. A widely popular and respected academic who coined such terms as the “knowledge worker”, and explored in his books and articles, how humans are organized, across business, government and non-profit entities. He was the leading edge of the massive growth of whole schools of business managers and professed experts in the world of management.

There are of course drawbacks to what has become an obsessive need to create the “perfect” manager. But Drucker forseaw also saw a bit of the future when he wrote about misguided or “over controlling managers.” In a recent article in the Wall Street Journal another author points to the fact that, “workers are most often productive when their managers leave them alone”. It was entitled: “Bosses, get out of your Employees Way”. Both the Wall Street Journal and Drucker wrote about the characteristics of managers who are not working well; too much meddling, too many meetings, and “butt covering” reports.

In the world of politics, there are countless examples of how things go wrong when the politicos and the senior bureaucrats get together, often leading to massive and costly dysfunction. It is almost always the taxpayer and those workers that are at the lower echelon who bear the brunt of their decision making.

One should look no further than the recent ongoing saga of the Surrey Police Service and the Mounties; and in particular the influence of Surrey Mayor Brenda Locke.

In the Brenda Locke/NDP fiasco in Surrey, Mayor Locke fought what seemed to be an obvious policing outcome for 18 months and wreaked havoc on any possibility of a smooth and cost effective transition. She was the ultimate hypocrite, having voted in favour originally of a municipal force, but then deciding for pure political reasons, that she was going to fight it at every step of the way. She clearly demonstrated time after time, that she had no real grasp of the logistics and the day to day running of police operations.

Most Mounties, if being honest with themselves know that the RCMP have simply lost their way, maybe temporarily, but currently they are struggling on every level. They can no longer fulfill their mandate nor their Provincial contracts with any degree of certainty. They also know that the writing is on the wall, in that the Ottawa mandarins themselves want to go to a Federal police force; they no longer want the headache brought on by Provincial contracts. It will take years but that is clearly the direction they are going. They want to be the Canadian Bureau of Investigation.

Despite all of this, Brenda Locke was supported by the upper echelon of the Surrey RCMP Detachment and the managers of the National Police Federation union in her personal fight. The senior executives in that Detachment played silly bugger, in the faint hope that their puppet Locke would do their bidding. The Executives did not want to be pushed out of their biggest detachment and the union did not want to lose a significant number of their members. They fabricated their capabilities and they obfuscated the costing formulas in an effort to convince Locke that they and the Ottawa RCMP establishment behind them were the answer to Surrey’s policing issues. Somehow, they also convinced Locke that the Police Act did not trump her authority as mayor. In the end she had to do the dance of the damned. Millions of taxpayer dollars later, the Mounties are now getting ready to leave en masse, and the inevitable transition can begin. They have become the poster child for incompetence in police management.

However, there is a clearer example of when senior managers need to get out of the way and in this example the RCMP authored it themselves. It is the recent report on the James Smith Cree Nation killings in September 2022. It is what came of their internal review of those tragic killings. Interestingly, contrary to their normal practise they decided to release it to the public. (There is no need to comment at this time on the credibility of a report where the Mounties are judging their own actions). In their summations, true to form, nothing was done improperly, but in clear nouveau government speak said that “certain areas of growth were identified”. They said there were times where it was “unclear who was in charge”, and that it became confusing at times between their “three lead commanders”. That there aircrews were sometimes “flying with little purpose”. Let’s also put aside the oxymoron of “three lead commanders” and the fact that apparently the police were flying around with no goal in mind.

The response to the killings was for the most part handled properly. I believe the members on the ground did the job, like they did in Portapique . Although it may have been mayhem at the time, the job did get done, but with a large human cost.

The senior executives of the RCMP however, seem to never learn the basic lesson that should be taken from an Nova Scotia inquiry and the report now written in Saskatchewan. That lesson is that Senior managers in policing when it comes to urgent, time-sensitive and drawn out operational circumstances need to get out of the way. I have written many times, that in these types of situations especially, one needs to flatten the organizational pyramid and get rid of these gatherings of senior executives in these “Command Centres”. Transfer the decision making to the folks on the ground. I should also point out that my thoughts on this would not be popular in the current management teachings now being constantly extolled.

There are a couple of reasons I believe this to be the case, and it may go some way in also explaining the obstinance of the senior managers to accept any change.

First, in a para-military structure, which all police departments are, decision making is predicated on the thought that the higher the rank, the greater wisdom and experience and with it comes power. Under the current system of promotion and advancement in the RCMP and all police agencies, it can be easily argued that this is now not always the case. For the last couple of decades the process of advancement has been deeply flawed. The best and the brightest are not necessarily rising to the top and experience on the job is not the highest priority. It has been replaced by executives now given more credit for the ability to speak the lingo of government, the speech of political correctness, inclusion and diversity. They spend multiple years getting to that top, constantly trained in the appropriate messaging, spending more time in boardrooms, with white boards and group-think, mission statements and community policing modelling. In many ways they have to be political, we insist on it, and we have allowed many police agencies to become organizations only reflecting their government pay masters.

Secondly, the route up the ladder in policing means you leave the front lines, you become administrators, you are involved in policies and guidelines. You are removed from the day to day issues and the speed of operations, sometimes these individuals are many years removed. It attracts a certain type of personality to these roles, it certainly doesn’t attract those that joined policing to be “operational”or work on the front lines. The organizations are now structured in such a way, that if you want to stay “operational”, you simply can not go up the ladder.

In exercising their senior manager power, they now seem to have only one solution. Their solution, seemingly like all government departments, is always the call for more resources, greater supervision and a larger bureaucratic machine. The policing world itself has undergone a massive transformation in the last 30 years; the operational pyramid has been completely turned upside down. What used to take one person, now takes three, four, or five.

It should therefore come as no surprise, that in the Saskatchewan report they have decided that in the future, in their Division Emergency Operations Centre based in Regina, that they will now add a Flight Co-ordinator, a criminal analyst, and a major crime investigator to their list of senior executives. More bodies, more needed lines of extra communication.

When you have unusual or atypical criminal circumstances, like a Portapique or James Smith Cree Nation situations, paradoxically–the police put in charge decision makers who usually have been removed from operational policing, have only a cursory knowledge of the geographic area, the police personnel involved, and the makeup of the people and resources in that community. They now come from a world where split second decision making is not of the essence. They have to be briefed, establish more communication lines, and then set up their “command structure”. It is time consuming, confusing and it is needless.

So my advice in the end remains the same. Give the people on the ground the resources that are needed. That should be your only role. Harder yet, relinquish the power, but most importantly— get the hell out of the way.

Photo courtesy of Flickr Commons by aaron_anderer -some rights Reserved

The Killings at James Smith Cree Nation…

Posted on by Pete Cross

If one ever wanted a clear picture of the utter desperation and the scope of problems facing First Nations in this country, one only needed to follow the coroners inquest that has just finished up in Melfort, Saskatchewan which was looking into the slayings at James Smith Cree Nation.

Unfortunately, but predictably, the recommendations coming from it are more reflective of our current political progressive climate, and less about the core issues. For the most part they missed the mark. We can not possibly be surprised, being that this is the age of the “victim”, this is the age of blaming, of never look inward, of instead pointing at the “system.” Let’s be honest, the Indigenous leadership in this country have turned victimization into a professional art; one which they have effectively practised at every opportunity. Their constant themes of cause and effect are always the same, then continually repeated, and the outcome sought is always the same.

Simply put, the James Smith Cree massacre is the story of a single individual with “psychopathic traits” and an “anti-social personality disorder”, a personality sculpted by abuse and crime, exposed to alcohol at the age of 13, and not soon after, transitioning to cocaine and methamphetamine. On one particular day this violent psychopath decided that he wanted revenge for some ill-defined wrong, and was also mumbling on revenge against the “Terror Squad” (part of the extensive group of Indigenous gangs that have proliferated throughout Winnipeg and Manitoba). So on September 4, 2022 after guzzling back some liquid courage with his brother, then went on a killing rampage–starting with his own brother.

Myles Sanderson had 78 previous convictions between 2004 and 2019 and at the time of the killings was “unlawfully at large” and as an occupation was dealing cocaine on the Reserve for three months prior to the killings. Most recently he had been serving five years for assault, robbery, mischief and uttering threats. In 2021 when seeking parole, he was considered an “undue risk to society”, but later in August of that same year, was still given statutory release, having served 2/3 of his sentence.

Four months after that release he was found once again in breach, re-arrested– and then in February 2022 released again.Throughout his prison life, his get out of jail card was that he was treated as an “Indigenous offender” therefore someone that the courts have been directed to deal with differently; not like other Canadians, part of a special group who had suffered “generational trauma” and through no fault of his own was one of the over “represented” in the Criminal court system. Geraldine Arcand, an elder employed by the Saskatchewan Penitentiary testified at the inquiry, about having given him his first “healing plan”.

Myles Sanderson and his wife had moved back to James Smith for the stated purpose of dealing cocaine. Despite all these efforts at understanding and empathy and despite all the socialized efforts at reform– that night he went out and killed his brother Damien, and then stabbed 10 others to death– and in the process wounded 17 others. He leaves behind his common law spouse, Vanessa Burns and their five children. At the inquiry she testified to having suffered 14 years of domestic abuse, and having reported him 12 times for domestic violence. Her suffering wasn’t over with his death, Myles on that dark day, also killed her father during the rampage.

After the killings, Myles went and hid in the nearby woods for 3 days and 7 hours. He subsequently died in police custody, after driving into a ditch in a stolen vehicle while being checked by the police. There will be a separate inquiry later this month concerning his death, because we are just as concerned about the police behaviour during his arrest, as we are of the massacre that Mr. Sanderson had perpetrated.

So this Coroners inquest, headed by Blaine Beaven, with six jurors came up with 14 recommendations, and then the Coroner added 15 more for consideration. Can you guess at what was recommended? They quickly went to the usual blaming template, aiming at all levels of government who are within easy reach. They declared that they needed “More programming and resources for offenders”..”more collaboration” (between the various agencies)…”more resources for prisoner integration”…”changes to how the RCMP deal with wanted suspects”…and in this case there is the need to “hire more elders” for the jails.

The Saskatchewan government for the record, as is also easily predictable, is “supportive” (of the recommendations)and added that they are so on top of the needed action that “some are already being implemented”. The Saskatchewan government says it wants to see more “crime reduction teams” and the RCMP for their part says it wants “greater communication”. The National Police Federation, representing the Mountie union, want “$100 million” more dollars to fund 300 more police officers, 138 of which would be there to “supplement First Nation policing resources”. (It is currently estimated that Saskatchewan is running 10% short in staffing, and an additional 7% from “soft” vacancies such as maternity leave etc.)

Another constant theme was brought up by Chief Peter Chapman who pushed for First Nations policing, which seems to be now referenced as “self-administered policing”. Chief Burns echoed his fellow Chiefs thoughts and also talked about the need for further funding of their own policing service; a police service that would be “suitable for our people”. This was followed by the usual complaint about no support and not enough monies coming from the Federal government.

Would having their own police service stopped what happened at JSCN? Would further funding and recruiting of Indigenous officers by the RCMP as Assistant Commissioner Rhonda Blackmore suggested have stopped Myles Sanderson? Would more “elders” in the prison system, more “healing plans” stopped Myles Sanderson? Would increased programming for inmates stopped him? No, of course not, Myles Sanderson was a psychopath who on that particular day was “triggered”.

All governments in Canada, Provincial and Federal are going down the road to Indigenous policing. They all agree that the 600 First Nations in this country should all have their own police services, not to mention their own laws and outcomes.

Small town police departments in this country has been fading and dying out throughout this country for many decades now, as the size and cost of policing has grown to greater and greater proportions. Practically speaking few are left because of the financial costs alone; now roughly estimated to be about $200,000 per officer per year in terms of salary and support; without adding in the costs of the initial infrastructure that is needed. Small town and village tax bases can not support this level of expenditure, it is simply economically un-feasible. Then add in the major issues of retention, staffing and training and the prospect of having multiples of small independent forces becomes patently unreasonable.

Another serious consideration is who has and can exert political control of small departments, where the officers are policing their friends and relatives, and thus opening up of the opportunities for corruption. The sole reason for having a smaller police unit in any town or village is that it is more accountable to locals, and that it can be then “tailored”. There is no other attributable reason. There is no hiding the fact that the Indigenous want political control of the police force and simply disguise it as being more “culturally sensitive”. They also don’t have the normal financial constraints, they argue that the Feds and the Provinces just need to give it to them.

Our current crop of political leaders throughout this country apparently agree, and therefore believe a separate police force, or many separate police forces, in often isolated and uneconomic regions of this country are needed as some form of twisted reconciliation logic, and they are also o.k. with the Canadian taxpayers funding it. One needs to understand the numbers.The politicians believe that the 3,394 reserves and 600 First Nations, should all have their own policing units, or “police administrations.” That 331,000 Indigenous living on Reserves, with an individual average reserve population of 600 people, should have their own individual police force to enforce the laws in a way, that is more suitable to their culture and their community needs. The costs, the jurisdictional issues, and the very ability to function under these circumstances runs counter to current police management theory which aims at integration, specialized services and shared costs. This Indigenous model simply defies logic.

This is not to denigrate the individual officers who may be currently involved. However, the thought that a police officer, from a very small community, who will do doubt be related to many that he is to police, someone who will be subjected to the volatile politics of Band councils, will somehow be able to manage and enforce the laws in a fair and equitable way, is a difficult if not impossible task. The RCMP used to move officers every 3-5 years for the simple reason that there is a tendency to become co-opted, because familiarity breeds and leaves one open to the vagaries of community politics and can call into question one’s integrity. What could lead one to think that this proposed solution would somehow be different.

Although one can easily see all the pitfalls, the government is already far down this road, and they are not seeking the approval of Canadians. Currently there are 163 policing agreements, for 1250 Indigenous officers, representing 400 First Nations in this country. They are policing about 338,000 in terms of population, which means there is on average, one officer for every 270 people living on the Reserve. In most cities the officer per capita average that is possible is one to every 800-1200 persons.

The First Nations Chiefs of Police Association claim that the Federal and Provincial governments only provide funding of $130,000 per officer, and they want more. Currently the Federal government contributes 52% of the funding and 48% is provided by the Provinces or Territories. They argue that the funding formula is unfair and amounts to “discrimination”.

The Kahnawake Peacekeepers, who police a large area of 10,000 and who boast of everyone in their department being of First Nations descent, is considered a leading example of Indigenous policing that works. The Kahnawake are now arguing for their own dedicated “highway patrol” so that they can police the 100,000 “outsiders” that pass through their territory. They also want an increase in salaries.

In British Columbia, the BC First Nations Justice Council and the First Nations Leadership Council are involved in the reform of the British Columbia Police Act. They are asking that the RCMP be scrapped throughout the Province and there be a Provincial Force set up with “expanded Indigenous policing”. They argue that there is a need to bring about “de-colonization, anti-racism, community and accountability”. They want “jurisdictional authority and funding” to bring about “self-administered policing”. Some of their suggestions/demands is that police investigation teams be replaced by an “elder, a language speaker, a spiritual leader and one RCMP officer”.

The left-leaning Liberal appointed Supreme Court of Canada has stated that the laws of this country need to “braid together”, a combination of “Indigenous laws, Federal provisions, and international standards” that are compliant with UNDRIP (United Nations Declaration of Rights of Indigenous Persons”.

Should the average person in this country be concerned? Should the average person in this country be concerned that certain citizens have greater rights, have different laws, and now seek to transform the legal and police system in their favour? Should we not be concerned that it is also being done in quiet government conversations with no regard for costing and implementation?

The RCMP testified at the inquest that their investigation involved 548 police officers, also Municipal and Federal employees, 42 separate crime scenes, 1322 investigational tasks, 257 witness interviews and over 1000 exhibits. The theory is that in the future a hand full of officers hired to form the James Smith Cree Nation police department, armed with shiny new police vehicles, will now take over that task.

In brief, Myles Sanderson grew up and was created in a world of dizzying and utter dysfunction and all the while the community watched and protected him. Unless that world changes, there will be no stopping of people like Myles Sanderson– not even by a small local culturally sensitive police department.

Photo courtesy of R. Orville Lytle via Flickr Commons — Some Rights Reserved

Fall Reflections…

Posted on by Pete Cross

“And all the lives we ever lived and all the lives to be are full of trees and changing leaves” – Virginia Woolf

Writers and poets have spent many words in trying to capture the essence of the coming of Autumn. As nature changes to reflect the shortening of sunlight and what Keats called “the season of mist and and mellow fruitfulness”, for me it is a time to pause, a lull in time when we all re-adjust and prepare for a return to the comfortable routines. It is a favourite time for many, these days of changing colours, when the sky seems bluer, the clearer air markedly cooler. In nature, it is also a time of decay, a coming to the natural end of life. So it seems as good as time as any to reflect on the good and the not so good which have come out of these last few months. They are subjective, in no particular order, and of no particular importance.

One of my over-riding thoughts is about our news, the constant stream, less and less from traditional media, as the digression to a reliance on social media seems to be accelerating at an alarming rate. Thus, the reliability of that watered down news should be of the utmost concern. This is not new, this trend has been going for several years and it is indeed worrisome, especially for anyone who historically has valued the role of the 5th Estate. The news now is in snippets, pieces of video, pieces of conversation, mixed in with fully partisan and fragmented opinions. Press releases are being issued, and then regurgitated through the media in tiny sound bites to a public, which has clearly become disenchanted, and that disinterest is palatable. Every story is purposely planned to begin with “unprecedented”, “historic” and “never seen before”. It is like television and radio have been swallowed up by the National Enquirer. This summer as we took in the sunshine and communed with nature, our phones were constantly being pinged and alerted; bombarded by the news of “soaring inflation”, “unprecedented wildfires”, and the “historic cost of housing”. Youtube video and Instagram posts are now spliced into to be part of the actual coverage, and often polarized opinion is dangerously assumed to be fact. This trend is only disturbing if one values a functioning democracy, and therefore the need for an informed populace. One wonders whether we, the consumers, who seem addicted to instant scrolling gratification are also the problem or have we just been trained?

As one reflects on the political waves of the last few months, there does seem to be a swinging of the left/ right pendulum. Has the leftist arc of the pendulum reached its pinnacle, and is it now moving back? For sure, the Federal Liberals are coming to realize that things are not quite as rosy for their fatuous leader as they originally thought. So, in recent days they have been frantically swinging their arms in a desperate effort to fan the flames of fear, the fear over those evil right wingers marching over the horizon to destroy all the good they have created.

Pierre Polivere, the Conservative opposition, has executed a dapper change in his haberdashery from Clark Kent to Superman, and is finally feeding with some effect on the overt stupidity of recent Liberal pronouncements. His biggest concern may be that he is peaking a little too soon, as the election is still a couple of years away.

That said it does seem like we are adopting the American version of an election in which the campaigning starts at least two years in advance. This will mean that we will be very sick and very tired of hearing from any of the politicians with their dumbed down commercials filled with statements of progress and diversity, of being “there for you”, “going forward” and “working together”. For her part Deputy Prime Minister Chrystia Freeland, who has cut some of her television cable to account for the rough financial times, will continue to stand behind Justin, and nod with vigour at every statement he makes. The flame proof Bill Blair having survived being tied to Commissioner Brenda Lucki, will try and remain hidden in his new job as Minister of National Defence. Foreign Minister Melanie Joly will continue to have her minions prepare for the unforgivable possibility of a Republican being elected in the United States; as she also “revamps” her department to make it a nice place to work. The Governor General will continue to distribute her valuable wisdom and insights to anyone who will invite her to an exotic locale, and will arrive with her twenty plus entourage in tow, but sadly will only be able to offer and provide box lunches on any future flights.

Locally, the domestic theatre of the absurd politics in Surrey continues, and Mayor Brenda Locke keeps on with her obfuscation and attempt to prolong any transition to the Surrey Police Service. Brenda it would seem simply does not want to admit defeat. Meanwhile, it is costing the Surrey taxpayers $8 million a month currently for the present state of policing, but Ms. Locke will continue to tell everyone she is concerned about future policing costs. She continues to blame the Provincial government and it would seem that most of the most recent delay is because most government workers decided to take the summer off. Apparently losing $8 million a month and getting a functioning police force in place is not enough reason to postpone anyone’s holidays.

And do you remember the campaign by the Surrey Mounties and the Mountie union, the National Police Federation, where they detailed how they were the better persons for the job, and that future staffing was not an issue? This while recently we have been watching the current Commissioner Duheme touring the rural areas of Saskatchewan, and hearing story after story from his own members on the lack of staffing and the inability to do the job. The irony is overwhelming. Duheme is even saying now that there is “a recruitment crisis” and the Mounties are now at a “cross roads” in terms of their survival in their present form. So who was lying, the present Mounties in charge in Surrey or the current Commissioner?

The Federal Mounties it seems, still have not figured it out why no one is applying for their department. They now believe that to increase recruitment, the solution will be to further lower the standards. The head of the RCMP in Saskatchewan is Rhonda Blackmore. Ms Blackmore and the brass heading the Saskatchewan RCMP have now created the Saskatchewan RCMP Indigenous Recruiting Unit; who among other things recently sponsored a three day event to recruit indigenous candidates, give them tours of Regina, and were there to “help them fill out the application forms.”

Meanwhile the Feds in RCMP Ottawa, the dreamland capital, are debating reducing the time away from the use of marihuana, before working as a police officer, down to 24 hours– from the current 28 days. By putting scientific evidence aside, there belief is that would then be able to attract those daily doobie smoking future recruits who also have an interest in crime fighting.

Here is a reflective thought. How about they try and attract future police by making the RCMP a viable and expert policing organization once again? It will take longer, it is definitely not an overnight solution, but it will work.

Unfortunately, over the last few weeks and months we continue see the baleagured and beseiged Mounties being thrown to the wolves. The most recent slap in the face was the 123 page report commissioned by the B.C. Public Safety Ministry which stated that Combined Forces Special Enforcement Unit, a group of over 440 officers with a budget of over $90 million “is neither effective in suppressing gang violence and organized crime nor is it providing the Province with an adequate return on investment”. They described it’s governance as a “tangle of organizations…” that its “funding is unstable”…and that there is a “lack of continuity”…and “high rates of turnover”. The RCMP response to this damning indictment on September 8 for this report that was issued on April 16th, was that they had not yet received a copy of the report. Can anyone imagine a private company or even a government department getting this kind of review and no one being held accountable? The head of CFSEU, RCMP Assistant Commissioner Manny Mann is saying nothing, so one can only hope that he is busy preparing his retirement papers.

Further to the RCMP in Saskatchewan, in the past few months it was also announced that they will be holding two inquiries. The first is the inquiry into the eleven individuals stabbed to death on the James Smith Cree Nation. There is little doubt that it will be comparable to the inquiry in Nova Scotia over the Portapique mass murders in terms of the eventual criticism and the conclusions that will be reached.

It was also in Saskatchewan that the Province is now forming a 70 person Marshall service to deal with property crime at the cost of $20 million, to supplant the lack of attention to rural property crime from the RCMP. It has not been a good time in Saskatchewan lately and it looks like they will be front and centre in the next few months.

So as we have reflected, have we learned? Not really. There seems to be a lot of sameness and it seems that the culprits of the past few months, will be the culprits of the next few months. The problems of the past are ongoing and will continue, the solutions proposed in the past, likely will be the solutions proposed for the future.

I wish I could offer more solace, but at least we took the time to reflect and take a deep breath.

Personally, I am looking forward to the Fall, but mainly because I love baseball– and there is nothing like October baseball.