Just get out of the way!

Posted on by Pete Cross

One of the early founders of modern management theory, in the 20th century, was Peter Drucker. A widely popular and respected academic who coined such terms as the “knowledge worker”, and explored in his books and articles, how humans are organized, across business, government and non-profit entities. He was the leading edge of the massive growth of whole schools of business managers and professed experts in the world of management.

There are of course drawbacks to what has become an obsessive need to create the “perfect” manager. But Drucker forseaw also saw a bit of the future when he wrote about misguided or “over controlling managers.” In a recent article in the Wall Street Journal another author points to the fact that, “workers are most often productive when their managers leave them alone”. It was entitled: “Bosses, get out of your Employees Way”. Both the Wall Street Journal and Drucker wrote about the characteristics of managers who are not working well; too much meddling, too many meetings, and “butt covering” reports.

In the world of politics, there are countless examples of how things go wrong when the politicos and the senior bureaucrats get together, often leading to massive and costly dysfunction. It is almost always the taxpayer and those workers that are at the lower echelon who bear the brunt of their decision making.

One should look no further than the recent ongoing saga of the Surrey Police Service and the Mounties; and in particular the influence of Surrey Mayor Brenda Locke.

In the Brenda Locke/NDP fiasco in Surrey, Mayor Locke fought what seemed to be an obvious policing outcome for 18 months and wreaked havoc on any possibility of a smooth and cost effective transition. She was the ultimate hypocrite, having voted in favour originally of a municipal force, but then deciding for pure political reasons, that she was going to fight it at every step of the way. She clearly demonstrated time after time, that she had no real grasp of the logistics and the day to day running of police operations.

Most Mounties, if being honest with themselves know that the RCMP have simply lost their way, maybe temporarily, but currently they are struggling on every level. They can no longer fulfill their mandate nor their Provincial contracts with any degree of certainty. They also know that the writing is on the wall, in that the Ottawa mandarins themselves want to go to a Federal police force; they no longer want the headache brought on by Provincial contracts. It will take years but that is clearly the direction they are going. They want to be the Canadian Bureau of Investigation.

Despite all of this, Brenda Locke was supported by the upper echelon of the Surrey RCMP Detachment and the managers of the National Police Federation union in her personal fight. The senior executives in that Detachment played silly bugger, in the faint hope that their puppet Locke would do their bidding. The Executives did not want to be pushed out of their biggest detachment and the union did not want to lose a significant number of their members. They fabricated their capabilities and they obfuscated the costing formulas in an effort to convince Locke that they and the Ottawa RCMP establishment behind them were the answer to Surrey’s policing issues. Somehow, they also convinced Locke that the Police Act did not trump her authority as mayor. In the end she had to do the dance of the damned. Millions of taxpayer dollars later, the Mounties are now getting ready to leave en masse, and the inevitable transition can begin. They have become the poster child for incompetence in police management.

However, there is a clearer example of when senior managers need to get out of the way and in this example the RCMP authored it themselves. It is the recent report on the James Smith Cree Nation killings in September 2022. It is what came of their internal review of those tragic killings. Interestingly, contrary to their normal practise they decided to release it to the public. (There is no need to comment at this time on the credibility of a report where the Mounties are judging their own actions). In their summations, true to form, nothing was done improperly, but in clear nouveau government speak said that “certain areas of growth were identified”. They said there were times where it was “unclear who was in charge”, and that it became confusing at times between their “three lead commanders”. That there aircrews were sometimes “flying with little purpose”. Let’s also put aside the oxymoron of “three lead commanders” and the fact that apparently the police were flying around with no goal in mind.

The response to the killings was for the most part handled properly. I believe the members on the ground did the job, like they did in Portapique . Although it may have been mayhem at the time, the job did get done, but with a large human cost.

The senior executives of the RCMP however, seem to never learn the basic lesson that should be taken from an Nova Scotia inquiry and the report now written in Saskatchewan. That lesson is that Senior managers in policing when it comes to urgent, time-sensitive and drawn out operational circumstances need to get out of the way. I have written many times, that in these types of situations especially, one needs to flatten the organizational pyramid and get rid of these gatherings of senior executives in these “Command Centres”. Transfer the decision making to the folks on the ground. I should also point out that my thoughts on this would not be popular in the current management teachings now being constantly extolled.

There are a couple of reasons I believe this to be the case, and it may go some way in also explaining the obstinance of the senior managers to accept any change.

First, in a para-military structure, which all police departments are, decision making is predicated on the thought that the higher the rank, the greater wisdom and experience and with it comes power. Under the current system of promotion and advancement in the RCMP and all police agencies, it can be easily argued that this is now not always the case. For the last couple of decades the process of advancement has been deeply flawed. The best and the brightest are not necessarily rising to the top and experience on the job is not the highest priority. It has been replaced by executives now given more credit for the ability to speak the lingo of government, the speech of political correctness, inclusion and diversity. They spend multiple years getting to that top, constantly trained in the appropriate messaging, spending more time in boardrooms, with white boards and group-think, mission statements and community policing modelling. In many ways they have to be political, we insist on it, and we have allowed many police agencies to become organizations only reflecting their government pay masters.

Secondly, the route up the ladder in policing means you leave the front lines, you become administrators, you are involved in policies and guidelines. You are removed from the day to day issues and the speed of operations, sometimes these individuals are many years removed. It attracts a certain type of personality to these roles, it certainly doesn’t attract those that joined policing to be “operational”or work on the front lines. The organizations are now structured in such a way, that if you want to stay “operational”, you simply can not go up the ladder.

In exercising their senior manager power, they now seem to have only one solution. Their solution, seemingly like all government departments, is always the call for more resources, greater supervision and a larger bureaucratic machine. The policing world itself has undergone a massive transformation in the last 30 years; the operational pyramid has been completely turned upside down. What used to take one person, now takes three, four, or five.

It should therefore come as no surprise, that in the Saskatchewan report they have decided that in the future, in their Division Emergency Operations Centre based in Regina, that they will now add a Flight Co-ordinator, a criminal analyst, and a major crime investigator to their list of senior executives. More bodies, more needed lines of extra communication.

When you have unusual or atypical criminal circumstances, like a Portapique or James Smith Cree Nation situations, paradoxically–the police put in charge decision makers who usually have been removed from operational policing, have only a cursory knowledge of the geographic area, the police personnel involved, and the makeup of the people and resources in that community. They now come from a world where split second decision making is not of the essence. They have to be briefed, establish more communication lines, and then set up their “command structure”. It is time consuming, confusing and it is needless.

So my advice in the end remains the same. Give the people on the ground the resources that are needed. That should be your only role. Harder yet, relinquish the power, but most importantly— get the hell out of the way.

Photo courtesy of Flickr Commons by aaron_anderer -some rights Reserved

A New Year…

Posted on by Pete Cross

Welcome to 2024, and I hope the it finds you healthy and happy and full of energy to face life’s winds, in this the year of the Dragon.

I do find that you reach a certain age in life where one spends more time looking backward, rather than looking forward, but let’s be honest, there is no such thing as the good old days. With the new year now in front of us, I feel that we need to spend some time on what is to come.

The easiest prediction is that the cost of living is going up, and house prices, despite the claims of some aren’t really coming down. The cost of policing is also on the rise and will be adding to that cost of living, usually in the form of property taxes. At some point those costs are going to be the subject of debate. In terms of groceries, never fear, Mr. Singh, our Rolex wearing NDP leader has teamed up with our expensively well tanned Prime Minister and is going to go after those bandits of the check out aisles– as soon as he and Trudeau have fixed all of our teeth.

Speaking of policing costs, in this part of the world, the transition to the Surrey Police Service will once again provide many headlines as Ms. Locke does her best imitation of Don Quixote and keeps tilting at the windmills of change in that fair city. Do you remember that this all started in November of 2021? She is clearly committed to the idiocy of her argument and is now spending $500,000 for a poll and advertising to retain the RCMP– despite the recently past legislation and having been removed from the police oversight board. The poll questions are clearly skewed to give her the results she wants, and says that 46% wish to retain the RCMP, 29% want to go forward. Of course, you will see that leaves 25% unaccounted. So they changed the questions around a bit, to show that the majority want the RCMP now. It would be funny if it wasn’t so sad and desperate. It has clearly become personal.

The other counsellors in the city are being surprisingly mum on the subject, and one has to wonder if they are sitting back waiting for the next civic election to get rid of the un-glued Locke and are just using this time to plot the coup. Then there is the RCMP leadership in Surrey who seem to at least be supporting the shenanigans of Ms. Locke –and the RCMP in Ottawa who must be still trying to find Surrey on the map and are doing their best ostrich impressions of hiding their heads, hoping I guess that it will all blow away.

So the headlines and the talk will continue, as the city petition likely heads to the Supreme Court with the city arguing in part, that the Province is limiting their “freedom of expression”. Millions of dollars are going out the door with the duplication of services, not to mention the lucrative consultants and lawyers hovering on the sidelines. No one is moving the needle, and clearly nobody is worried about the cost. The individual officers are trying to make the best of this ridiculous situation. On the positive side, again remember my resolution, the Surrey Police Service with all their present hiring needs, has found the time and put a priority on hiring Ragnar, an Occupational Stress Injury dog.

In terms of sad trends, in the past year, ten officers were killed in the line of duty, mainly in the Provinces of Quebec, Alberta, Ontario and BC. One can only hope that the new year will see an easing of this alarming trend. Police involved shootings are also up; 35 in 2022, 26 in 2021 and 15 in 2020. It would seem that unstable Canadians are turning to gun violence more frequently and it would seem that the police are using deadly force to counter it, also at an ever alarming rate. It is a bit of the old chicken and egg discussion. Is it a matter of demographics, or is there something more sinister afoot? There is definitely no evidence of it changing, nor is there any evidence of people trying to even address the situation.

The homeless situation, sorry, I mean the “un-housed” situation will continue, inextricably intertwined with mental health issues, and rampant drug use. You would like to feel that enough attention is being given to it to force some level of change, but there seems to be no political authority in sight willing to face the wrath of the liberal cognoscenti and the cries of injustice that bellow forth every time someone moves a tent. The Vancouver east side will continue to be a cesspool and an embarrassment in the eyes of the world, but freer drugs is still the current liberal cry, even though it has even proven to be statistically ineffective. So people will continue to die in this Province at the rate of 7 per day, and every month there will be a wringing of political hands asking, what can we do? That too is an easy prediction.

More body cams are being given to the police now. Some will argue that this is great thing, with Vancouver PD being the latest to proclaim their commitment. The advertisers and sellers of the technology, say it will create greater “transparency” and an “increased civility”. However, we all know it began with the cries of the woke and the vocal demand for greater police “accountability”. With little doubt it will probably cut down on frivolous internal complaints, but that comes at a very great price. Winnipeg got rid of their body cams in 2017 because of the $11 million dollars to keep the program running annually. In Baltimore, the city implemented body cams in 2016 at a cost of $11.3 million, four years later in 2020, the cost had grown to $35.1 million. One should be cautious, and realize that there is a lot of money being made by companies in selling these cameras and the enormous infrastructure around it, and also be mindful of the fact that the verdict on their effectiveness has yet to be measured. (I won’t mention the New York officer in Staten Island who had his camera burst into flames while he was wearing it, leading to the recall of thousands of them– because that would be being cynical.)

It seems that in the New Year, we will continue to immerse ourselves in being victims, part of a larger traumatized society, that is always in further need of comforting. Despite all the relative prosperity of this country. If in doubt, here is one of the more recent examples, brought to us by the CBC who search the world over in pursuit of the most needy victims. Two Canadian law professors at Dalhousie University in Halifax, feel that the requirement to verify ones Indigenous status, in other words if you claim to be Indigenous for the purpose of using it as a stepping stone in furthering your academic career, that you shouldn’t have to actually prove the substance of your heritage claim. They say that “the schools proposal, the process of verifying Indigenous heritage, risks re-traumatizing staff, students, and faculty subjected to it”.

In more international news, the National Counsel of Canadian Muslims is calling on the Federal government to remove “a cap on the number of Palestinians that can seek refuge with their Canadian extended family members from the violence in the Gaza strip.” Now, that may be a group that could legitimately argued that they have been traumatized, it would also prove a perfect escape route for any fleeing members of Hamas.

Like death and taxes, an equal inevitably for the coming year is that the size of the Public Service in Canada will continue to grow. In fact it is at a “record high”, and it will cost $151 billion this year, a 31% increase in the last seven years. Coincidentally, more of these dedicated public servants have also been “investigated” for wrong-doing, in fact more than at any time since 2015. Let’s chalk that up to COVID, which is also keeping those civil servants away from a full return to the office.

The dirty money will continue to roll through Canada this year. It is now estimated to be between $46.7 billion to $54 billion, which is the equivalent of the Nova Scotia gross domestic product. According to a recent book entitled “Dirty Money” which has been authored by a group of financial investigators and academics in Canada, their conclusion is that little has changed, and Canada remains a haven for criminals. It has grown so large that it is “corroding” Canada. The FINTRAC president on the other hand, says all good in their office, and reveals that they handed over 2,085 financial disclosures to the police authorities; who apparently have done very little with it, and the information has remained “unused or un-acted upon”.

HQ and O Division of the RCMP will continue in the new year to make headlines. We are still awaiting the sentencing of Cameron Ortis, the once favoured child of former Commissioner Paulson. That was until the Americans caught wind of Mr. Ortis and his international shenanigans, and then let the Canadians know that there was a devil in their midst. He was found guilty of four counts of breaching Canada’s secret laws, in a need to know trial, and his defence counsel was flabbergasted, and will of course launch an appeal. He is facing twenty years.

HQ will continue to prove their commitment to the war on terror, and maybe gain some favourable publicity along the way. They went on full attack mode and went after and arrested a Grade 10 terrorist. A minor, that can not be named, for planning an attack on the Jewish people “by communicating instructional material related to an explosive substance”. How else can one explain the dramatic arrest which was an operational production befitting Broadway, with a perplexed Mom and Dad standing on the sidelines saying, “I don’t know w hat happened”. Clearly, they weren’t paying attention to what their son was doing in his room, and clearly the Federal Mounties treated it as though they were going after the Baader-Meinhoff gang.

O Division also recently charged one of their own. RCMP Constable Yahsif Israel Mane Monter arrested for firearm violations, human trafficking and animal cruelty (in relation to his dog breeding business). He worked previously on Project O-HELIX which was a labour trafficking case out of Hamilton Ontario and apparently drew some ideas for his own business. What happened to the days when cops were just being charged with assault, or impaired. Oh, the good old days.

The RCMP is also starting the new year, proving to be a bit of a leaking ship, either that, or they have come up with a new police operational method which includes announcing when they are going to make “arrests”. The Globe and Mail has been told of an upcoming arrest in the BC murder case of Hardeep Nijar by “no less than three sources”; who also maintain that they have been watching “the suspects” for “months”, and that they will be “laying charges in the coming weeks”. Trudeau was the first leaker, now there are three others. One has to wonder whether the leaks are being orchestrated in order to “stimulate” the suspects into some sort of culpable action? If not, then the RCMP has a serious problem. Undoubtedly there will be further announcements or arrests as the Mounties continue to watch their suspects in the new year.

My personal resolution by the way, is to be less cynical, but I will admit, that like most of my previous resolutions, it is not likely to last. We and I do need to remember that we are not living in the Gaza, or in Eastern Ukraine. Nevertheless, there was a red flag on my Weather Network app this morning– a serious warning, because Vancouver is expecting 1 cm of snow, turning to rain. I began to feel my cynicism meter already flaring.

We need to remember in this new year, even though we are continually drawn into the realm of the disenchanted, that day in and day out, there are thousands of Mounties and coppers doing a good job, or at least trying to do a good job. The media and sometimes this blog spend very little time in exulting the good that is often done quietly and with little fanfare. It is usually less interesting, less salacious, and doesn’t grab ones attention, which is the unfortunate truth of it all.

So where does that leave us for the new year. Are we hopeful, timid, apprehensive, or eager in anticipation? One presumes that it depends on your viewpoint and your circumstance. My guess is that in the end, this year will be like most years, most of us will keep plugging away at what we do, head down, while trying to ignore the craziness around us.

Happy New Year!

Photo courtesy of Doug Anderson via Flickr Commons – Some Rights Reserved

Money, Money, Money… Money everywhere

Posted on by Pete Cross

I will admit from the beginning that there is a jealous undercurrent to this story, although I am sure it is misplaced. Jealous of the current cop world is normally not where I usually find myself. I am talking about the pot of gold which can be found at the end of the Vancouver police departments rainbow. And more monies in a general sense are now being thrown into the policing circle of life than has been seen for quite some time.

The rationale varies and the rationale is wholly dependent on what side of the equation you find yourself. For the Vancouver Police Department, all is good, while on the flip side, the taxpayers of Vancouver might not be quite as charmed. The search for greater monies in the form of police salaries can sometimes cause those on the outside looking in say that those numbers are becoming excessive; especially in terms of city budgetary needs and fiscal constraints. Some would even categorize it as greedy, that there is some over-reach going on, and the justifications for it are much more tenuous. It should be noted that Plato felt that greed was a part of human nature; while Darwin in his theory of evolution felt that greed was natural and good. However despite their distinguished and historic reputations, it is unlikely that their arguments would sway many in 2023– especially those living in Vancouver.

You may not remember those days when police salaries were only in the double digits. You may forget when police salaries were never headlines, mainly because they were mid-level, average Canadian salaries. The salaries seemed in the realm of normal expectations. The average family income in 1976 as an example was $19,000 per year. My first salary in the Mounties was $13,500 in 1978. Using basic math, a cop in 1978 was therefore making about 71% of the average “family” income.

Fast forward to today and the recent headlines in the Vancouver news. The Vancouver Police Department is about to ratify a 2 year agreement which will entitle a 1st class constable (someone with at least 5 years service) a salary of $122,000. ($63.41 per hr) The average family income in Canada in 2023 is $75,452 ($39.00 per hour). Therefore, a cop working today in Vancouver will be making 161% of that average family income. In terms of other “first responders” a firefighter in Canada on average makes $83,138, 110% of the average family income. A nurse in British Columbia is $91,732, 121% of average family income. These first responder salaries it would be argued would be in line when compared with other “first responders”. When the comparison is with anyone else in public view, they are indeed eyebrow raising numbers.

In case you think an RCMP officer is now under paid, lets not forget that they too just received a large pay and retroactive increase. An RCMP officer after only three years on the job is now making a salary of $106,576, roughly 141% of that average family income.

I recently received a copy of the wage rates for the new Surrey Police Service (you know those ones battling Brenda Locke). A first class constable salary is $121,989, only slightly less than that of the new VPD raise, and if you rise to the level of Inspector with the Surrey Police Service you will be at $207,381.00. This would put one well ensconced in the top 10% of Canadian wage earners which requires a salary of at least $174,000. The median doctors salary in British Columbia is $178,810 per year.

So now you get the picture, it is in effect raining gold in the world of “first responders”. And we are not even mentioning the often gracious benefits that are also attached to some of these jobs.

The rationale provided by police spokespersons normally is two fold, that it is a thankless and dangerous job, and there is a need to sweeten the pot to attract people to the job, especially in this age of heightened public scrutiny. Ralph Kaisers of the Vancouver Police Union said that police “are finally being shown the value and support from city council…they need to be properly compensated for the work they do”. He predictably cites the “dangers of the job” and the need “to retain members” as the true drivers of this pay raise.

Let us deal with the first proposition.

There is a danger to the job, that can not be disputed. That is the primary factor when police salaries are being negotiated and has been for decades. But has that danger increased? At first blush that seems to be true. New data coming from the University of Ottawa shows that the recent 10 deaths of police officers in 8 months has not been seen since the 1960’s. But as the authors note, there are twice as many police officers working now, compared to then, therefore the overall death rate is actually lower than in the past decades. The data also shows that the leading cause of police deaths, contrary to the movies and the television, are car accidents. Justin Piche the University of Ottawa professor balks at the current claims of police officers that it is more dangerous now then in the past, and says that “…it doesn’t mean they (the Police) get to make any claims they want”. The deadliest years were 1962 and 1968 when 16 officers died in those years. Since 1962 on average there have been six and seven deaths per year while on duty. All those are tragic, and this appears insensitive when you look at cold hard figures like an actuary, but we can not dispute the numbers. From a statistical perspective, there are 70,566 police officers in Canada currently, which means as a percentage that 0.009 % of police officers are killed in the line of duty.

In Canada, union and non-union construction workers are fourth in workplace fatalities in Canada and average 20.2 deaths per 100,000 population. The top three are fishing and trapping; mining quarrying and oil wells, and logging and forestry. Policing is not even in the top 10, not even above tenth place trash and recycling collectors. Nor of course are fire personnel or ambulance attendants or nurses.

A corollary to the danger question maybe are the police busier now than then? The violent crime rate in this country according to Statistics Canada dropped dramatically from the year 2000 to 2014– then there was an upswing, from 2014 to 2021 and where it stands now is about 1/2 of what it was in 2000. Is it on the upswing, yes, is it higher than in the year 2000, no. During this time period the number of police officers in Canada have gone from 55,954 in 2000 to 70,556 in 2022, giving them a 26% increase in manpower.

It is a thankless job, but that has also been true for many many years, and in previous years there was never a need to attract people to the job so other things must have changed.

Will it help to retain members? Maybe, but that is difficult to measure. Will it attract the “cream of the crop” as described by Kash Heed, the go to analyst for CKNW and Global News? Possibly, but what makes a police officer the “cream of the crop”? There are no other jobs like it, so the prior police experience factor is the only one at play here. My guess is that you will get more officers trying to transfer from the lesser paying entities to the VPD, but whether they are the best of the best is highly debatable and definitely not a sure thing.

So what are the legitimate arguments for a pay raise for policing and in particular the VPD? It would seem that the only logical argument has been the increase in inflation. The last two years have seen 6-8% inflation rates; the VPD raise amounts to 4.5 per cent per year, for a total of 9%. Mr. Kaiser needlessly points out that “our members feel it when they go to the gas station or to the grocery store”. Hopefully he is not implying that other parts of our society don’t have that same feeling.

As an aside, of course, not everyone in society gets an inflation levelling pay raise in Canada, so the police unions with their greater societal levers can lead the way in any clawing back of earnings that have been lost to inflation. Statistically, inflation has a greater negative impact on lower income families– so the average family income which was mentioned previously, is going to be proportionally hurt by inflation much more than the higher income levels. Milton Friedman, the Nobel prize winning economist would say that inflation is ” a result of too much money…a more rapid increase in the quantity of money than an output”.

Of course the biggest immediate problem with this raise is that for the people of Vancouver it will add $30 million to the annual cost of policing in the City. Which in turn means a 2.5% increase in property taxes to cover the extra policing costs. The VPD’s 2024 budget is a net $415.9 million, $6million more than the finance team was “comfortable” with; and $42 million more than the department began operating with in 2023. The VPD is also expecting to run a $3.6 million deficit this year (They also had to throw in an extra $3.3 million for the Vancouver Fire Department). As an aside you should remember that the VPD union endorsed the current Mayor Ken Sim in his election in 2022. For his part, Sim recently put in place a “budget task force” to look into areas where savings could be found–the VPD budget is not part of that review. It is estimated that by 2028 the policing budget will be approaching $500 million.

Chief Palmer in speaking about the budget is sees it as somewhat as a fait accompli; he says “so if you go back to 1990 and you look at the trajectory its always been 20-21% (increase) which is what it is today, and what it will be in 2024, and I am sure in 2028”. In others words, there is nothing you can do about it. He says, “It costs a lot to keep Vancouver safe. Thats what it costs and people get great value for their money”.

Mr. Palmers salary by the way in 2022 was $493,932 with an additional $48,282 in allowable expenses. He is overseeing 1400 police officers. In terms of responsibility, the Prime Minister of Canada annual salary is $357,800. He is overseeing the Federal public service which now has 335,957 employees, and revenues of $457 billion. Clearly Mr. Palmer is doing very well personally and is a long way from the average worker.

The million dollar question (in keeping with the money theme), is whether or not there any saturation point? Is there some point where people begin to ask or question the ever constant growth in policing costs, which will in turn at some point force us to talk about layoffs rather than hiring? Some tough questions, despite Mr. Palmers nonchalance on the issue, are clearly just around the corner.

Photo courtesy of Bruce.Guenter via Flickr Commons – Some Rights Reserved

A Surrey post-mortem…

Posted on by Pete Cross

We have been following this issue for a long time, so when it finally reaches a possible conclusion, I find myself obligated, with some reluctance, to write about it once again. As those of you know who have been following the story, the RCMP is now effectively losing jurisdiction, in its biggest detachment in Canada. So it is news, but it has been truly tiring to watch this fiasco unfold, led by a couple of politicians in Surrey, like MacCallum and Locke, both of whom would be perfect characters for covers on Mad Magazine.

When asked recently on a local radio show in Vancouver how I felt about the NDP and Mike Farnworth’s decision as to who was going to police Surrey, and have now decided to go forward with the new Surrey Police Service, my only answer was that I felt “relieved”. It was in my opinion, a logical, fair and proper decision, when one considers all of the circumstances and disregard those speaking who clearly had an agenda. The problem was that it took too long to make that decision, and the delays affected hundreds of police officers on both sides of the argument. We won’t mention the monetary costs of these delays. Ms. Locke should have been told from the outset to go to hell, that the process to move forward with a City force was already in motion, and she with the short term memory affliction, was in the beginning part of it ,and in favour of a city police force. Since then she has been playing revenge politics for several months, in a campaign that was both misguided and misinformed, propped up no doubt by the senior management of the RCMP, who seemed to be continually willing to feed her disinformation.

So lets do a bit of an autopsy on what happened.

The biggest issue, the Y cut at an autopsy if you will, was the ability of the RCMP to actually fulfill their policing contract in terms of staffing and resourcing. Everyone who has been a Mountie in the last thirty years, if not longer, could tell you that the Mounties have been robbing Peter to pay Paul for years. There mandate and their abilities could not meet their stated goals. They are still doing it, and they can not keep up, whether in a city, in a Province or Nationally. The numbers simply don’t add up. Everyone knew this, except apparently Ms. Locke.

Ms. Locke in a statement after the announcement said that the Province decision was “disappointing, misguided and based on inaccurate assumptions”. There are currently 1500 vacancies in the Province of British Columbia, 500 are simply un-filled positions, and there are 1000 on some form of leave. Nationally the RCMP will put about 600 officers through Depot, and E Division would get a portion of them; and there were over 800 departures from the RCMP during that same time period. Please Ms. Locke, I beg you, what don’t you understand? In their response to the Province as to how the RCMP were going to fulfill their promises, I am told that their ingenious plan was to disembowel the plainclothes sections (temporarily no doubt) and put them back in uniform and on the road. I ask you Ms. Locke, how is that not the work of the little Dutch boy putting his finger in the dyke? Did you simply accept the RCMP senior management explanation without hesitation or examination?

As we continue our pathology, we get to the vital organs, the root cause of the RCMP conundrum falls to the single fundamental justification and reason that they have managed to survive in this Province. They have always had one go-to argument. They are “cheaper”. As mentioned numerous times in previous blogs, the RCMP portrayed themselves right to the end as the Walmart, not the Gucci police department. Of course, once unionization took place that became a much harder argument, and it got even harder when the union signed the recent new contract. Now, just the negotiated back pay is killing most small town policing budgets. The other counter-argument is, you always get what you pay for.

Lets delve a little deeper. The promotion and transfer policy of the RCMP does not allow for the development of its own officers, nor provide the continuity necessary for effective and expert investigations. The RCMP has a system where if you want to advance, usually you have to move to a different section, or a different detachment. Gone is any knowledge of the particular field, and the Mounties are famous for promoting in bosses who have no idea or experience in that particular field. So the Drug corporal, goes to the Fraud Section as a Sargent, the Community Policing Sargent goes to Major Crime as a Staff Sargent, now in charge of homicide investigations. The officer who has been policing Terrace, or Anahim Lake BC for the last number of years, now finds himself standing in the atrium of Surrey detachment wondering how to get to the washrooms. This is even more true in the executive ranks, Inspector and above, who flit from station to station about every two years, all because the Federal RCMP priorities are managing “people”, “diversity” and “inclusion”, not on whether or not someone knows the job. All investigations, whether it be a break-in or a homicide depend on that in-house homegrown expertise. One simply can not seed and grow expertise in the current Mountie system.

There is a single reason why the RCMP Surrey body is laying on this theoretical stainless steel gurney. The managers and executive officers of the RCMP are the root cause of their now unceremonious departure from Surrey. The uniform contingents of the RCMP, who make up the majority presence of the RCMP in Canada, have been at the very lowest priority in terms of management attention for decades. Ottawa, Ontario and Quebec may be the central head of the organization, but the head is not attached to the body. The current and past executives have been consumed and hypnotized by such things as writing “Mission statements”, self-advancement, and thus the advancing the size of the bureaucracy. The rank structure is completely determined on the number of bodies one is supervising. So if I have 25 officers under supervision, but I can grow it to 32, I will go from a Staff Sargent to an Inspector. The exams for that promotion have nothing to do with direct knowledge of the job, but claim to be testing how you “manage people.” There are no questions as to knowledge of any given job or ones that test the level of any given expertise. If one were able to examine the internal growth of rank and structure in the RCMP, Surrey Detachment with its current bloated rank structure, would be the perfect case study. When that is the driving force in any organization, suffice to say that the Peter Principle can and will be found in the nooks and crannies of every RCMP office.

Finally, there is one issue which rarely gets talked about. The RCMP has since I have been around displayed an arrogance as to their capabilities and expertise. It seems to permeate their dealings with other organizations and it often carries over into the investigational and administrative fields. Where it started, or how it originated has never been clear to me. You were not on the “job”, as the City cops used to say, in the Mounties you were a “member” implying some elite club. They seemed to interpret the Red Serge as a symbol of some level of implied superiority –and they would continuously point out they are the “national” police force, and got to hang with the Queen and hold the door for the Prime Minister. They were the self-appointed experts in all manner of policing, whether it was in the middle of Alberta, or Quebec, or Prince Edward Island, in a small northern outpost or in the city.

There is a significant push in the Ottawa cognoscenti to make the RCMP like an FBI, this too implies some level of arrogance. (the FBI has many issues as well by the way). All of this is to suggest that maybe the de-throning from Surrey will help in some ways to bring the Mounties down to earth, to re-discover that in policing it is how you perform the job, which is and should always be the measurement, not who you are or who you represent. The arrogance needs to go away.

One has to conclude by saying that I personally enjoyed a very good career in the RCMP, they treated me well. I have no complaints. I made great and continuing friendships, got to do what I wanted to do, and worked on some interesting and challenging investigations. It wasn’t the colour of the uniform that I remember the most.

But during my service, the cracks were beginning to show, we were seeing some poor results with the often ridiculous policy and administrative decisions, most times originating in a reaction to some political thrust. When faced with legitimate push back the managers and the executives did not wish to listen to the troops on the ground, in fact they would ignore them. To voice an opinion was often met with retribution, and that arrogance would creep into administrative and investigational discussions, the newly promoted Inspector knowing better than all those that had gone before them.

Change is they say the only inevitable constant, but the RCMP are one of the worst at adapting to change. The ominous and imposing multiple levels of bureaucratic nonsense stymies all attempts to reform or simplify. Quite frankly the current executives of the RCMP should now retire or resign, they have failed, and they have gloriously failed the uniform contingents which even they referred to as the “backbone” of the organization. They talked the talk, they just couldn’t bring themselves to walk the walk. They bought into and espoused a system of aggrandizement and self-promotion leaving the true core of the organization to drift in the wind. They also became political when they should have stayed neutral and silent. They spoke of polices and agreed to policies, in which they personally did not believe, such as “systemic racism”, in order to be political and continue their chance to advance. Every press conference if called to speak to a job well done, was flooded by the executives, all rushing the stage, and squeezing in to be part of the press photo. The junior officers who solved the file, or worked the file, always pushed to the background and out of sight. They long ago decided to “spin” the press rather than be informative. They even began to lie.

I believe that you are now witnessing a ground swell in the country which in a number of years most of what we now recognize in policing will be transformed, altered– some for the good, some for the bad. The golden age of the RCMP in British Columbia seems over, they are facing inevitable change. One can not celebrate, in fact it is sad to some degree, but one can only be “relieved” that the individual officers involved can now get on with it.

The autopsy of the Surrey RCMP is complete, my alma mater has met the end, the conclusion as to cause of death– is that the patient died of internal bleeding and constant executive mal-practice.

Photo provided by finalwitness courtesy of Flickr Commons – Some Rights Reserved


the Surrey Policing Circus

Posted on by Pete Cross

So by now you have heard the latest policing news consuming the Lower Mainland of B.C. The question: who is going to police the City of Surrey? After four years of transitioning to a new police service, the Surrey city council have decided that this would be a good time to go backwards. Re-trench, undo all the previous political decisions, fire the 390 officers that they already hired, and try to find more Mounties to go back to being policed by the men and women in Scarlet.

The “decision” was pushed to the NDP Government in Victoria to come up with a “decision”.

So now the “decision” was in.

British Columbia Minister Farnworth announced that they would recommend carrying on with the original transition to the newly formed Surrey Police Service; that in essence the Mounties are not in a position to properly re-take policing in Surrey or resume becoming what the government calls the “police of jurisdiction”. Also Mr. Farnworth and the NDP, in other words, the taxpayers of British Columbia, are willing to help defray the costs of the annual increase in costs, estimated at $30 million annually, for at least the next five years during the transition to the SPS.

Correspondingly, he also added that if the council under the guidance of uncomprehending Brenda Locke continues on her stated path of going back to the RCMP, or “reverse transitioning”, then there would be no monies forthcoming from the government. This would include the $72 million estimate that would need to be paid out to to get rid of the already hired SPS employees.

If the new money was not enough to convince Ms. Locke the government felt it necessary to add that if they choose to go back, then there would still be a number of conditions that they outlined that needed to be met. Those conditions on first viewing seem to place the Mounties in a very difficult position, especially the one where they are not allowed to steal from other detachments to reach the Surrey manpower goals.

It was a long awaited decision, one of the hardest decisions Minister Farnworth, the Attorney General for British Columbia says that he had ever undertaken, in trying to decide on who should patrol the streets of Surrey. He probably should have said the hardest “recommendation” he had to put forward, but maybe we shouldn’t pay attention to the semantics. One certainly should not be paying attention to either former Mayor McCallum, or the current Mayor Brenda Locke. Former Mayor McCallum just seems like an old crotchety senior citizen of South Surrey ranting over the picket fence. After the decision he was interviewed and spoke at great length how he never sees the Mounties at his grand kids soccer games. One would assume in his mind conclusively proving that the RCMP are not good members of the community.

Mayor Locke for her part accuses everyone of playing politics– except herself of course. She like McCallum seems at times unhinged, and we would also say with complete confidence, completely disconnected to the real conditions in the Surrey RCMP and in the RCMP in general. It may not be her fault because this blogger believes she has been continually misled by the information coming out of the RCMP.

It is sometimes forgotten that originally Ms. Locke was on the side of McCallum and ran with him. She then she had a falling out with the mayor, and overnight became revolutionized, and is now re-born as an ardent supporter of going back to the RCMP. One should not under estimate the fact that for Ms Locke this fight is personal. In fact she may be motivated solely by conquering McCallum–she is bitter, and the thought of McCallum winning the overall argument does not sit well, and may in fact be playing the biggest part in clouding her judgement.

In following the media, and the social media around this decision, seems to demonstrate that there a bit of fact checking needed.

There has been a lot of comment about the NDP, not wanting to offend too many voters and the nine parliamentary seats in the Surrey area, that what Farnworth and the NDP did in “recommending” was to effectively”kick the can down the street”. This is true, it was a recommendation not a decision; but that is the result of the sometimes vague language of the Police Act. In particular Section 2 which states that the Minister responsibilities include only that he “establish priorities, goals and objectives and goals for policing and law enforcement in British Columbia”. He can recommend, set out conditions, but not dictate, which is what they did.

Ms. Locke says the government has been disrespectful in that the Police Act states “categorically” that the choice of police is under the purview of the municipality”. Not quite true either. The Act says that the municipality of over 5,000 people must “provide police and law enforcement in accordance with this Act” (Section 3). Again the Act language is somewhat vague on this, but then again Ms. Locke has developed a recent habit of misleading statements.

There are large portions of the report redacted, which for the life of me on reading all that was provided does raise the question as to what possibly could be so sensitive that the public is not allowed to see it —especially in the context of this narrative. I have been told that Ms. Locke points to this redaction as a government cover-up, but the fact of the matter is that all the redactions were done or requested by the RCMP.

You will remember that all the parties; the RCMP, the Surrey City Council and the Surrey Police Service all provided reports/information for the Provincial government to consider. They had to be asked twice, because the first time they didn’t answer all the questions. In fact back in December they called the City report as having “contained inconsistencies, lacked supporting data and evidence”.

The City report now provided estimates to re-take policing in the city that they would only have to re-up 161 members (I am not convinced of that number and neither was the government) and that they were going to do this by three methods: recruiting back from the SPS; getting more officers from Depot (which would negate other detachment needs);,and by pulling members from other regions of BC (page 24). They even suggested that they could transfer members into the Surrey detachment for 6 months and if that still was not sufficient could resort to calling members in on overtime to fill shifts.

The government saw this as problematic. How could an agency that is 1525 (hard/soft vacancies) officers short in the Province begin to take further members from other locations they asked? Remember that this government just gave an additional $230 million to try and support the rural areas of the Province because of a lack of staffing. The government also quoted the 2019 Public Safety Canada report which stated: “demand for officers…outstrips the RCMP’s capacity to recruit and train” and “that under staffing is effecting the health and welfare of their members”.

They go on to say that Federal policing has been eroded to meet those contract demands and stated the stats that since 2010 show that contract officers increased by 17% while Federal officers decreased by 30%. They concluded by saying that they had significant concerns regarding sustainability of the program and regular member production levels.

What the most interesting take-away from all of this, it is that the RCMP has finally had to reveal its staffing inadequacy that has been in existence for probably 25 years. Every Mountie that has worked in the lower mainland for the last few decades has heard the term “do more with less” so much so that it became a standing joke at every annual assessment of spending priorities. Now the shortages have become acute, exacerbated by demographics, covid, a lack of recruitment, and a complete lack of foresight by the upper management of the RCMP and the governments of the day. The difference now is they have had to come clean with the staffing shortage numbers. They have had to show how they were going to cover off these shortages and when examined, in essence, they were going to resort to their time held tradition of robbing Peter to pay Paul.

Now the government has called them on it.

The 20th century centralized structure of the RCMP is now making people even question the “sustainability of contract policing”. This was most recently stated by the Special Committee on Reforming the Police Act, that was completed by this same BC Provincial government and released last year. It called for the re-establishment of a Provincial force, to get rid of the Mounties all together.

People need to understand and accept that the RCMP is not a stable organization right now. This is not about individual officers this is about an organization.

The RCMP is being buffeted by the winds of needed change. The inquiry at Portapique, just the most recent to say what has been said by other inquiries and other reports that came before it. The City of Surrey is a large municipality that is growing at 1,000 to 1500 people per month. It clearly needs its own dedicated police force with local control, that can act and re-act in a timely fashion. Ms. Locke, for whatever reason, is ignoring the obvious.

As a former long-standing RCMP officer it saddens me that the organization has proven that it can not adapt to big city policing, but it is what it is. There is also the theory that Ottawa once when pressed, will admit that it is really wanting to be a Federal level only Force. This is a difficult country to be all things to all people, to be a single police entity for all forms of investigational need, a massive undertaking in any circumstance. Currently the RCMP is failing miserably on the Federal side as well, and a re-structuring from the contract Provinces would go a long way in boosting up the Federal side. Whether true or not, only time will tell.

There is a long history of RCMP ineptitude in Ottawa, most of it born out of government bloat and bureaucratic aggrandizement. This is a police service which became too enamoured with themselves, enamoured with promotion and empire building, and to survive has traded in political favours, all to the detriment of the basic organizational and contractual needs. This is an Ottawa problem not a problem of individual police officers.

It is indeed ironic, that while all this mayhem and political grand-standing is going on and circling the RCMP’s largest detachment in Canada– the acting RCMP Commissioner is in England, presenting a horse and a ceremonial sword to King Charles. They just don’t get it. Similar to Trudeau in New York to talk about women’s rights and pose with Hollywood celebrity Hugh Jackman “Wolverine”, all while Ottawa is under a massive general strike.

So my advice to Ms. Locke, swallow your political pride, you are in essence surrounded on all sides, there is no way out for the RCMP; they are trapped in a system, one that will simply not allow them to fulfill their present mandate. Now not only the Surrey taxpayers are going to pay the price for these politicians, now everyone in the Province will be paying for these shenanigans. As long as this goes on there is further indirect damage being done in terms of operational policing. Morale is at an all time low on both sides, there is continuing in-fighting between the SPS members and the RCMP, some of it quite personal, continuity in files is being damaged, and the image of Surrey and its council is being tarnished with every appearance at a podium. While they decide who has the authority to go ahead, the decision is now stuck, resting somewhere in the ether, nestled between vague pages of the Police Act. The government report now estimates, even if they decide to carry on with the Surrey Police Service, another three years will be needed. A total of seven years for a transition?

Meanwhile, Brenda and Doug are politically arm-wrestling to see who will eventually be allowed to drive the clown car.

Photo Courtesy of David Blackwell vis Flickr Commons – Some Rights Reserved

Sharing a Patrol Car

Posted on by Pete Cross

The planned transition from the Royal Canadian Mounted Police in Surrey to the new Surrey Police Service is beginning to fray a little bit. It would seem from one on the outside looking in, that there is a lot of time being spent in that muddled grey “transition” area; the area now “shared” by two separate policing groups. In practise currently, effective control of the policing in the city is still in the shaky hands of the Mounties. Official city signs proclaim that the City of Surrey is “where the future is”. The problem is that nobody knows where what lays ahead in terms of policing, a city which has more than its share of criminal problems.

The longer the residents live in this partially castrated middle ground there will be significant implications for the overall police service to that community. As of today, the RCMP are the policing agency of record, and from that viewpoint, nothing has really outwardly changed. However, as the new Surrey Police Service officers are very slowly being sprinkled amongst the various Watches, there are increasing reports of declining morale and personal friction between the two groups. Members of the two groups are now sharing a patrol car, at least in a theoretical sense, but this changeover is turning into a grinding process with no end in sight.

This shared policing mandate is by no means a normalized policing model and it is clearly unsustainable long term. To expect two separate entities to be tasked to police the same jurisdiction but play by different rules administratively and operationally seems obviously untenable. Even more worrisome is that this may continue for the next number of months or apparently even years. As time marches on, things such as investigational process and file management have a very real chance of becoming very blurry.

For the clarity of record, I have been in favour of an independent Surrey Police Service for many years. This is due mainly to the sadly crumbling RCMP no longer able to deliver what they are if fact contracted to do. There is no idealized thought held that a version of a new police force is the panacea for all that ails policing. Ottawa and its over bureaucratized structures is the albatross hanging around the neck of the RCMP; it is not the performance of individual officers in day to day policing. The structural, operational, and resourcing hurdles now facing the officers of the RCMP continue to be soul destroying and there does not appear any willingness on the part of Ottawa to change. This blog continues to maintain that a trained officer in one uniform is on an individual level, not much different than any other police officer. The colour of the uniform is irrelevant, it is the structure of how they are being asked to operate that is the key to understanding both the problems and the solutions in policing.

That said, sufficient time has now passed since the announced development of the SPS and there are questions that need to be asked and answered as to the overall expectations of this new police service.

The most blatant and obvious question is how long is this going to take? The Surrey Police Board was formed in August 2020. The first SPS officer was deployed in 2021, and now it is projected according to their own “Strategic Plan” for 2022, that in May of 2023 they will have in place 295 sworn officers. At first blush that number seems reasonable, as recruitment, hiring and vetting of new officers is in fact a very time consuming process. Plausible until one considers that the Surrey RCMP currently consists of over 800 officers. So after 2.5 years, the SPS will have only about 36% of the anticipated need of the current RCMP. A little more alarming is that currently, again, according to their own strategic plan, there is no anticipated or formative deadline for this newly formed organization. That would and should seem unacceptable to any Surrey taxpayer.

A second question is to do with the amount of monies currently being spent and what is projected. The first proposed budget for this transition was $63.7 million and it was to cover for the years 2020-2024. So far, the new group has spent $25 million in 2021 and will be spending another $79 million in 2022. There are still two years to go and clearly they are already over budget. Their claim is that the extra costs are largely the result of spending in the area of information technology. Should one assume and accept that in the planning stages they did not anticipate an IT transition in all of its cost and ramifications?

Can the slowness of the development of this new police service along with the budgetary failings be attributed to the fact that it is being overseen by the bureaucratic sounding Surrey Police Transition Trilateral Committee? The fact that this “committee” consists of three levels of government coming together to oversee and supervise this process may be your most obvious explanation as to delay and lack of deadlines.

If you go to the SPS website looking for some insight you will be disappointed. It is the flavour of what constitutes government communication in this day and age, prodigiously filled with government baffle which seems designed to thwart any kind of real examination. You will see all the usual governmental language flags of “appeasement” and “inclusion”. The all too common phrases of “local partners”, “best practises”, “community engagement”, all framed within their newly polished and enshrined motto: “Safer. Stronger. Together”. (One can only wonder what someone was paid for such a benign and lacklustre motto.)

On the website, you will see allusions to Robert Peel and his 9 rules of Policing, but in particular his 7th rule which ended with his less than profound “…the police are the public and that the public are the police”. You will also see a section where are listed the core values of this new age police department which is using the phraseology such as “honour’ and “inclusiveness”. I am sure by this time most readers could guess at all the others.

To reach the citizens of Surrey and be able to respond to their needs, the SPS points to the fact that from June to October 2021 they engaged in large scale community consultation. This included, “public opinion surveys”, “stakeholder interviews,” and the use of “focus groups.” All this has led to their grand 2022 Strategic Plan.

If you examine this “Plan” in greater depth you will find it broken down into three parts; operational readiness, organizational development, and employee development and wellness. Inside all of these three categories of planned action you will find references to the further need for more “research” and further time needed to “develop”. Under operational readiness you will see that their goal includes developing “a file transfer strategy” and the development of an “operational and administrative manuals.” Under the heading of organizational development you will see plans to “research body worn cameras” and “research best practises in community programs” such as the program for a “school resource officer”. This would seem to suggest there is still a lot of research and development to follow.

This is not to say that this transition is not an enormous and often complicated undertaking. It is. One does get the sense as well that the Committee is trying to insure that all the officers of the 2000 applications the SPS say they have now received, do not completely wipe out some of the current and local municipal forces. They have now started reviewing applications from outside the Lower Mainland, so as not to completely wipe out departments such as West Vancouver, Delta, or Port Moody. This underlines the fact that this is as much a political process as an organizational process, that Police Services sequestered in Victoria is trying to orchestrate.

The SPS does seem to be on target in terms of catering to the whim of the special interest groups and the ridiculous and often gratuitous media coverage. They list their community “engagements” as having four meetings with the 2SLGBTQ+, and 21 meetings with the Indigenous. The actual day to day policing needs such as file management, the continuity of investigations and the ongoing need for sustained expertise in investigations is not mentioned in the “Strategic Plan”.

In previous blogs I have questioned those that have been chosen to lead this new SPS. Those doubts have not been alleviated by what has transpired so far. Mr.Lepinski with little doubt, is astute at reading the political winds, bending and curtseying to the social liberalized version of what constitutes policing in this day and age. Whether this type of leadership translates into a vibrant operational police force is quite another matter.

I have been told that Jennifer Hyland in charge of the Support Services group is also overseeing the purchase of Yeti water bottles, ArcTeryx clothing, and Lululemon workout gear for those now under her command– it is not clear whether the Surrey taxpayers would feel that this is appropriate use of transitional monies. She is the one overseeing the hiring of over 800 new officers, so one can only hope the thought of a paid-for water bottle will move that process along a little more quickly.

The other unknown in this SPS transition is the pro SPS-Mayor himself and the civic elections slated for October 15th, 2022. McCallum is a bit of a swollen buffoon, he has been for many years, and some of that character will be exposed in an upcoming ridiculous criminal trial where he is charged with mischief for a false claim of a protestor running over his foot. The fact that he is the political wedge and image for this new police force is at the very least a hindrance. However, as unpopular as he is, with numerous mayoral candidates he may once again outfox the likes of Brenda Locke by splitting the votes sufficiently amongst the eight current candidates. There are over 56 candidates for council, so good luck to the Surrey voters figuring that one out.

I remain convinced that a separate municipal agency is the only viable route for policing in Surrey. But, to say that the current leadership for this new entity is capable of pulling it off, on budget, and with an operational emphasis is still a very open question. Woke leadership is not what is needed right now. They are clearly emblematic of the majority of police leaders operating in this current climate, Lepinski and Hyland are inhalers of all things political, and they have survived and flourished regurgitating the narrative which does not offend and that caters to the special interest groups. The Surrey residents are currently being fed a pablum of meaningless verbiage, and if that is all they wanted, maybe, just maybe, they should have retained the forever opaque RCMP.