Policing in the age of Misinformation and Distrust

Posted on by Pete Cross
Wooden City Conference Center podium with microphones in an empty auditorium

We are in a crisis of honesty in this country. No one believes anyone, nobody trusts what they hear, let alone what they read. All of us are now franctically checking the source of the information so that we can judge whether it is real, fake, or somewhere in between. It also takes us twice as long to read the news because we need to fact check every story through another “trusted” source.

I was a long time reader of the NY Times and the New Yorker, but they turned on me. The Times motto of “all the news that is fit to print” is now all the news that they want you to see and as long as it fits the socially progressive and Democratic agenda. The New Yorker is/was famous for its illustrious past and well informed narratives and their prolific and amazing stable of writers; John Updike, Joan Didion, and Malcolm Gladwell to name just a few. The New Yorker always had a “progressive” and liberal attitude, however it seems that now they have officially crossed over the line to becoming advocates and not observers. Recently I watched a documentary on the New Yorker which covered the period of time during the 2nd election of Trump versus Kamala Harris. It was a behind the scenes look, with interviews of the writers and the process in putting together a magazine issue on the election. Their bias for Harris and their abject fear and loathing of Trump was on full display. Even the selection of the cover when Trump won was designed to show their hate of the outcome. There was no pretence of fairness, no attempt to cover the story from all angles, there was only one angle in their view. I also think Trump is a buffoon, but I also appreciate and have long applauded good journalism, this documentary was truly revealing and therefore disappointing.

In the last number of decades in the police universe, there has been a consistent push towards an emphasis on media relations; a need to be seen to be out there, a need to push the “breaking” news out as fast and as efficiently as possible. The police bought into the need to be always appear to be front and centre, and therefore in control. They were not deterred in their rush to judgement, even if sometimes it was to the detriment of the facts. They believed it made them seem forthright, professional and that they were indeed servants of the people. They were only there to serve. It should be said that there is not something inherently wrong in this guiding principle, but part and parcel of such an approach, is that it needs to be accompanied by a high degree of honesty and belief in what was being said. If you were intent on putting out a press release or holding a press conference then one should assume that one needed to come armed with the facts and significant pieces of information that were relevant to the story. And more importantly you needed to be willing to reveal that information.

The police agencies in their sometimes well earned cynicism of the Fifth Estate sometimes felt that it was enough to be just standing there and besides looking to be in control, they would also be in a better position to control any narratives that flowed from it. That they could be somewhat manipulative in creating a positive viewpoint of the police. It should be remembered that these were the decades of the “media managers” and “media consultants” who studied and influenced how a company or an agency should “project” itself to the general public in an effort to control that public image. Over the last number of years what it did do was automatically force viewers or readers to interpret what was being said –to read “between the lines”.

So we are now at a point in time where everyone has caught on. We don’t trust the media, the politicians, the police, the medical establishment, or anyone for that matter who is trying to influence our opinion or make us believe. COVID underlined the problem of blind trust. We are now learning of some of the misinformation surrounding the vaccine and the implications of its use. We were constantly told that it was a time of “crisis”, therefore we were not allowed to question. Recent polls now show that god forbid that if we entered another viral age, most people would not conform or believe the authorities.

Currently, we are told we are in a “tariff war”. However we are not allowed to see the details of the derailed agreement and we are told that there is now a need for an associate membership in the European Union, but no details in either case are provided on how it all works. Both are cases of political and social media press management, where the details are being withheld and one can only walk away with a feeling of distrust.

I am not the first person, nor will I be the last who is concerned about this lack of trust. It has been talked about politically and studied academically for some time. The general policing approach to alleviate this lack of trust, according to many and even to the United Nations is “community policing” and the need “to feel heard”. Many studies and the U.N. emphasize that the diverse communities need to feel “heard, protected, and represented”. That this is the only practical way to build trust. In their view they address distrust as a phenomenon of being displaced, they do not look at the much larger picture. However, if one turns to the psychology behind a lack of trust, the literature actually points to the need for “consistency”, “transparency”, and “competence”. From a psychological perspective distrust is often the result of overpromising, being defensive, and hiding the hard news. In my view this is the heart of the matter and it is not solved by a community policing agenda.

This is not to say that the RCMP, our largest policing agency, has not paid attention to this lack of trust. The RCMP has since 2015 been paying lip service to the need for transparency, integrity and open government. The RCMP actually has a”Transparency and Trust Strategy” and by 2023 began calling itself an “international leader in public safety, transparency, open government practices and embody principles of trust, transparency, integrity, accountability and participation.” Should you need proof of this feel free to go to the website and read the 35 page document . Like most readers, I had no idea that this existed, but apparently the Mounties have been dragged into being more open because of the Federal Government commitment to the Open Government Implementation Plan . It is a difficult read, filled with the usual government bromides, with not much of any substance.

However, the document does clearly show that the “transparency” that they are seeking and have accomplished is about data sharing for academia and other interested parties. It is not about grass roots and operational honesty. By the way, this past eleven years of this policy has resulted in only data releases concerned with “calls for service”, “diversity statistics” and “police intervention options”. In this policy paper which advocates openness it is always followed with the caveat of the overriding need to respect “privacy, security, and confidentiality”.

For anyone who has put a Freedom of Information request forward, or if you ask any journalist or academic as to the state of transparency in the RCMP, they usually answer with a laugh.

So how do we combat this lack of trust, or more specifically how do the police regain that trust which clearly has eroded over the last number of decades. Is there a way out? First, we must start with the old dogma that “trust isn’t owed, it’s earned”.

Data transparency is one thing and for statistical analysis may be of some value, but the transparency needed to restore trust in the policing agencies is much more basic. Until the front line managers can be more open as to the realities of policing, it is only that will eventually restore trust and with it integrity. For instance managers or supervisors need to speak of the staffing and resourcing issues which is being faced every day and affects their ability to police. Did you know that the RCMP is so desperate for bodies that the Commissioner has recently issued a directive to the Depot training staff that they are not to fail more than 10% of the recruits? Did you know that the biggest issue facing that training staff is English as a second language?

Did you know that there are historically about 1700 unsolved homicides in British Columbia alone? Since the formation of IHIT they have generated 350 unsolved homicides. Across Canada there is about 12,000 unsolved cases. Have you ever heard police executives talk about the enormous efforts needed for unsolved cases, or talked about the fact that there are too many to even be managed. Instead the general public is led to believe that no file is untended, that all open files are being actively worked. IHT now wants you to believe that the formation of another team for gang related homicides is the cure. The VPD on their unsolved web site, display 17 cases, do you think that is an accurate number?

Have you ever heard the police talking about their frustrations with Crown, or the ridiculous amount of time it takes to get a case into court and then through the courts? Have you ever heard Ottawa talk about the mind boggling problems with resourcing internet crime and their inability to even make a dent in those types of cases and that they are madly scrambling to fill all these “Federal” positions. Have you heard the final policing costs for the World Cup yet? Have you ever wondered why the RCMP is not investigating the alleged grave sites at residential schools where children were allegedly murdered?

It is about time that a new approach is undertaken by police managers. It is time to speak the truth and no longer hide behind the need for privacy, security reasons, or opaque investigative purposes. I understand the need for managers to “toe the line” but if you can’t or won’t provide sufficient and truthful detail, don’t say anything at all. The only way the public is going to begin to regain trust in the police is if they stop thinking they are being manipulated and that the police are coming to them with straightforward answers. It’s the only way. It’s not by sharing data on diversity. Trust isn’t owed, it’s earned, and they need to be aligning their words with their actions.

Another change in Seasons…

Posted on by Pete Cross

As we head into Fall and wind down from summer, it inevitably seems to be a time of imposed reflection. Fall traditionally signals an ending, a time of maturity and incipient decline. This Fall though there are some unusual stirrings in the political winds of Canada and to a certain extent around the world. It could prove to be a welcome breeze, especially for any person involved in policing or involved in the legal system.

Some pundits including Time magazine have called 2024 the “year of elections” . The results in many countries seem to reflect a growing conservatism amongst the democratic countries, a swing away from the socialist progressive agenda. This is fuelled in large part by the realization that there is in fact a defined need for the police, that there is room in a democratic society for enforcement of the existing laws. There is also a desire to remove the politics out of the governmental system and oversight of the legal arms of society. Unlike years past, this time, especially in Canada, the move to a more conservative ideology may be more long lasting.

Now, before those positioned on the far right of the spectrum get too excited, a possible swing to the right is in essence, in Canada, merely a move to the centre. It only seems drastic and is being portrayed as momentous merely because of the fact that the pendulum was so far left for so many years. That being said I do believe that the vast majority of Canadians would like to return to some sort of common sense middle ground. This shifting in sentiment is often hard to discern or measure, often disguised by the fact that they are such small incremental steps. However, it is becoming much clearer that the issue of law and order has once again risen to the top.

I live in Vancouver British Columbia, the wellspring of inanity, where we learn of another grotesque criminal act on a daily basis, for the most part being instigated by the homeless, the mentally disturbed and the drug addicted. The latest was another stabbing, in broad daylight and with no motive. One male stabbed to death, another male knifed and actually had his hand severed from his body. It was perpetrated by an individual who could be the poster child of the wrong headedness of our court system, another too familiar example of where the combination of mental health and criminality collides forcefully and is played out on public streets in broad daylight. All while citizens look on or stop to record it on their phones. This latest suspect male had over 60 encounters with the police, was on probation, and had a history of assault and assault causing bodily harm. His current probation conditions was termed as being “soft”.

The story fomented the usual media hype, the Mayor coming out quickly to assure everyone that this is a “safe city” –when those of us that live amongst the daily visions of unbridled mental illness and drug abuse clearly know better. The Vancouver City Police Chief Adam Palmer when sharing the podium, seemed exasperated and in his statement gave a not so subtle hint that the suspect should not have been out on the streets. The media as usual called for instant solutions to undo the years of policy mistakes, the biggest mistake being the closing of the local psychiatric hospital “Riverview” in 2012.

In the Vancouver and British Columbia political establishment the leaders are clearly taking note of the growing public discontent and it is now looming as the single most important political election issue. Along with this is that in British Columbia there has been a dramatic up-ending of the three political parties in the Province. The Liberal Party (who re-branded themselves the B.C United), they, who were the power brokers for many years in this Province, have simply given up; they have literally withdrawn from the next Provincial election scheduled for November 2024. They have surrendered the proverbial ghost and have freed their candidates to wander away into obscurity or go join the Conservative party. This leaves it a two party race, which is polling now as a neck and neck battle between the governing NDP and the Conservatives.

The upcoming election, if nothing else, will allow the voters to distinguish between two distinct policy groups, the socialists or the conservatives, and should therefore provide a more accurate glimpse of the mood of the people. The Conservatives are predictably running on a platform of law and order and a greater move to private enterprise. They are in essence saying that they want the government to get out of the way. The NDP whose party base are traditionally the victimized and marginalized groups (you pick the group), the unions, and any and all members of the “learned” left. These “progressives” have the added advantage of massive support from the current media establishment, the Indigenous, government workers and the academic institutions. The NDP are remaining true to their ideology and are sticking with policies of all people being part of, by necessity, a fulsome government oversight apparatus. It has been a long time since there has been such a clear choice for the people going to the ballot box and currently it seems be an even battle.

It is always fun at election time to watch all the candidates feel bolstered and sharing their insights on all of the evident problems and the clear solutions that lay ahead. Solutions which they did not see while in power but have now attained a greater vision when in sight of a ballot box. What is equally clear is that it is always someone else’s fault.

When talking about crime and rampant lawless behaviour, the Provincial NDP who have been in power for the last five years in British Columbia (the California of Canada for all you Canadians who live in the east) quickly point to the Federal Liberals as the problem. And to be fair, the Feds are the governing body when it comes to the Criminal Code. The offended Feds in turn point back at the Provinces because they are in charge of Health Care and the current sitting Judiciary. The Provincial leaders then rebound and point the accusing finger downward to the cities as they are responsible for enforcement. Three levels of government, all with no defined action plan in terms of the daily carnage on the streets and apparently unable to find any solutions while in power, now telling everyone they now know the way.

As we in the West look eastward, Alberta has always been Conservative and the Prairies are very similar. Doug Ford in Ontario is now trying to get a Conservative election victory prior to any Federal Election. Newfoundland is the only true vestige left of Federal Liberal supporters.

The Federal NDP and their illustrious shrill leader Jagmeet Singh dramatically announced that he is “ripping up” his prop-up agreement with the Federal Liberals; while at the same time vowing not to be rushed into any confidence vote. It would seem that he has finally realized that the Liberals are circling the drain and he either goes down with them, or finally leaves the safety of the Liberal cocoon for the less than safe seats of his own party. His ratings are below Trudeau but he is hoping his chances will improve with a continuous socialist rhetoric of corporate greed. He is hoping that someone out there actually agrees with him, but his chances of disappearing altogether is growing. The policing fraternity are hoping that the NDP policies disappear with him.

Now Trudeau himself is another story. His actions to date only raise questions for me. As he reads the latest polls and gathers his troops in Nanaimo this week, is he being driven by pure ego? Does he think he can spend his way to a rise in the polls and another minority government? His strategy for a possible re-election is singular. He will continue to try and and will have to make Polievre turn into Trump.

Polievre for his part, will continue to try and avoid any major guffaws and keep his newly coiffed hair and refined look in place. He has to walk a fine line, because he certainly is not going to get any votes from the public service or those that depend on government contracts. The same foes of the BC Conservatives are the same foes for the Federal Conservatives. Let’s face it, what are the chances that members of the CBC vote for him?

Of course there is not a strong enough wind to blow all the usual problems off the headlines and the teleprompters of our television talking heads. In terms of specific policing issues, in the next few months the Surrey RCMP and the Surrey Police Service will continue to dominate the local BC headlines with the snail like place of getting officers on the ground and the equally slow moving RCMP in getting their officers out. The Indigenous will continue to dominate headlines with further demands and true to form, just recently tore up their latest signed agreements for a natural gas pipeline with TC Energy. There is little doubt that the RCMP will once again be manning the barricades in northern B.C.

Back east I have a growing interest in the Bill Majcher case, charged as he is with foreign interference and there are some interesting parallels to the Cameron Ortis case. There is a good chance that CSIS and the RCMP INSET (Integrated National Security Teams) may look bad on this one as they continue to struggle to be a meaningful service amongst the Five Eyes. So we need to keep our own eyes on that one. Their is evidence now coming forward that Majcher was throughout several periods of time , actually working for CSIS.

In a more general sense, the Mounties in Ottawa will continue to find themselves in an environment of increasing public suspicion. They seem to be floundering in terms of leadership and in finding their true reason(s) for being. The larger overall problems have been years in the making and it will be years in the undoing. They will however, continue to do what they still do best. They will apologize somewhere. The most recent was in Nova Scotia where they apologized to the African Nova Scotians for “historic” use of street checks.

There will be the usual public government pronouncements, the Federal government employees will continue to protest having to go back to work 3 days a week and will come up with any inane excuse they can find. Housing prices will stay the same, inflation will continue to hover around 3% and mortgage rates will have little effect on the supplies of housing. The media will continue to pump us full of doomsday proclamations; headlines about droughts, floods, fires, heat, cold, or anything they decide is “record breaking”. Our traditional news sources will continue to be decimated and their managers will continue to replace long time journalists with persons who are quick on the keys to Instagram, and Substack. Ukraine seems to be in military limbo and Israel seems to heading into the same horrendous stalemate in Gaza.

However, life will go on. Get ready, get your thoughts in order and be a little hopeful, as it is never as bad as it seems. Its only an ill wind that blows nobody any good.

Photo courtesy of Jeannine St- Amour via Flickr Commons – Some Rights reserved