Policing in the age of Misinformation and Distrust

Posted on by Pete Cross
Wooden City Conference Center podium with microphones in an empty auditorium

We are in a crisis of honesty in this country. No one believes anyone, nobody trusts what they hear, let alone what they read. All of us are now franctically checking the source of the information so that we can judge whether it is real, fake, or somewhere in between. It also takes us twice as long to read the news because we need to fact check every story through another “trusted” source.

I was a long time reader of the NY Times and the New Yorker, but they turned on me. The Times motto of “all the news that is fit to print” is now all the news that they want you to see and as long as it fits the socially progressive and Democratic agenda. The New Yorker is/was famous for its illustrious past and well informed narratives and their prolific and amazing stable of writers; John Updike, Joan Didion, and Malcolm Gladwell to name just a few. The New Yorker always had a “progressive” and liberal attitude, however it seems that now they have officially crossed over the line to becoming advocates and not observers. Recently I watched a documentary on the New Yorker which covered the period of time during the 2nd election of Trump versus Kamala Harris. It was a behind the scenes look, with interviews of the writers and the process in putting together a magazine issue on the election. Their bias for Harris and their abject fear and loathing of Trump was on full display. Even the selection of the cover when Trump won was designed to show their hate of the outcome. There was no pretence of fairness, no attempt to cover the story from all angles, there was only one angle in their view. I also think Trump is a buffoon, but I also appreciate and have long applauded good journalism, this documentary was truly revealing and therefore disappointing.

In the last number of decades in the police universe, there has been a consistent push towards an emphasis on media relations; a need to be seen to be out there, a need to push the “breaking” news out as fast and as efficiently as possible. The police bought into the need to be always appear to be front and centre, and therefore in control. They were not deterred in their rush to judgement, even if sometimes it was to the detriment of the facts. They believed it made them seem forthright, professional and that they were indeed servants of the people. They were only there to serve. It should be said that there is not something inherently wrong in this guiding principle, but part and parcel of such an approach, is that it needs to be accompanied by a high degree of honesty and belief in what was being said. If you were intent on putting out a press release or holding a press conference then one should assume that one needed to come armed with the facts and significant pieces of information that were relevant to the story. And more importantly you needed to be willing to reveal that information.

The police agencies in their sometimes well earned cynicism of the Fifth Estate sometimes felt that it was enough to be just standing there and besides looking to be in control, they would also be in a better position to control any narratives that flowed from it. That they could be somewhat manipulative in creating a positive viewpoint of the police. It should be remembered that these were the decades of the “media managers” and “media consultants” who studied and influenced how a company or an agency should “project” itself to the general public in an effort to control that public image. Over the last number of years what it did do was automatically force viewers or readers to interpret what was being said –to read “between the lines”.

So we are now at a point in time where everyone has caught on. We don’t trust the media, the politicians, the police, the medical establishment, or anyone for that matter who is trying to influence our opinion or make us believe. COVID underlined the problem of blind trust. We are now learning of some of the misinformation surrounding the vaccine and the implications of its use. We were constantly told that it was a time of “crisis”, therefore we were not allowed to question. Recent polls now show that god forbid that if we entered another viral age, most people would not conform or believe the authorities.

Currently, we are told we are in a “tariff war”. However we are not allowed to see the details of the derailed agreement and we are told that there is now a need for an associate membership in the European Union, but no details in either case are provided on how it all works. Both are cases of political and social media press management, where the details are being withheld and one can only walk away with a feeling of distrust.

I am not the first person, nor will I be the last who is concerned about this lack of trust. It has been talked about politically and studied academically for some time. The general policing approach to alleviate this lack of trust, according to many and even to the United Nations is “community policing” and the need “to feel heard”. Many studies and the U.N. emphasize that the diverse communities need to feel “heard, protected, and represented”. That this is the only practical way to build trust. In their view they address distrust as a phenomenon of being displaced, they do not look at the much larger picture. However, if one turns to the psychology behind a lack of trust, the literature actually points to the need for “consistency”, “transparency”, and “competence”. From a psychological perspective distrust is often the result of overpromising, being defensive, and hiding the hard news. In my view this is the heart of the matter and it is not solved by a community policing agenda.

This is not to say that the RCMP, our largest policing agency, has not paid attention to this lack of trust. The RCMP has since 2015 been paying lip service to the need for transparency, integrity and open government. The RCMP actually has a”Transparency and Trust Strategy” and by 2023 began calling itself an “international leader in public safety, transparency, open government practices and embody principles of trust, transparency, integrity, accountability and participation.” Should you need proof of this feel free to go to the website and read the 35 page document . Like most readers, I had no idea that this existed, but apparently the Mounties have been dragged into being more open because of the Federal Government commitment to the Open Government Implementation Plan . It is a difficult read, filled with the usual government bromides, with not much of any substance.

However, the document does clearly show that the “transparency” that they are seeking and have accomplished is about data sharing for academia and other interested parties. It is not about grass roots and operational honesty. By the way, this past eleven years of this policy has resulted in only data releases concerned with “calls for service”, “diversity statistics” and “police intervention options”. In this policy paper which advocates openness it is always followed with the caveat of the overriding need to respect “privacy, security, and confidentiality”.

For anyone who has put a Freedom of Information request forward, or if you ask any journalist or academic as to the state of transparency in the RCMP, they usually answer with a laugh.

So how do we combat this lack of trust, or more specifically how do the police regain that trust which clearly has eroded over the last number of decades. Is there a way out? First, we must start with the old dogma that “trust isn’t owed, it’s earned”.

Data transparency is one thing and for statistical analysis may be of some value, but the transparency needed to restore trust in the policing agencies is much more basic. Until the front line managers can be more open as to the realities of policing, it is only that will eventually restore trust and with it integrity. For instance managers or supervisors need to speak of the staffing and resourcing issues which is being faced every day and affects their ability to police. Did you know that the RCMP is so desperate for bodies that the Commissioner has recently issued a directive to the Depot training staff that they are not to fail more than 10% of the recruits? Did you know that the biggest issue facing that training staff is English as a second language?

Did you know that there are historically about 1700 unsolved homicides in British Columbia alone? Since the formation of IHIT they have generated 350 unsolved homicides. Across Canada there is about 12,000 unsolved cases. Have you ever heard police executives talk about the enormous efforts needed for unsolved cases, or talked about the fact that there are too many to even be managed. Instead the general public is led to believe that no file is untended, that all open files are being actively worked. IHT now wants you to believe that the formation of another team for gang related homicides is the cure. The VPD on their unsolved web site, display 17 cases, do you think that is an accurate number?

Have you ever heard the police talking about their frustrations with Crown, or the ridiculous amount of time it takes to get a case into court and then through the courts? Have you ever heard Ottawa talk about the mind boggling problems with resourcing internet crime and their inability to even make a dent in those types of cases and that they are madly scrambling to fill all these “Federal” positions. Have you heard the final policing costs for the World Cup yet? Have you ever wondered why the RCMP is not investigating the alleged grave sites at residential schools where children were allegedly murdered?

It is about time that a new approach is undertaken by police managers. It is time to speak the truth and no longer hide behind the need for privacy, security reasons, or opaque investigative purposes. I understand the need for managers to “toe the line” but if you can’t or won’t provide sufficient and truthful detail, don’t say anything at all. The only way the public is going to begin to regain trust in the police is if they stop thinking they are being manipulated and that the police are coming to them with straightforward answers. It’s the only way. It’s not by sharing data on diversity. Trust isn’t owed, it’s earned, and they need to be aligning their words with their actions.

Going Gently into the Homicide Night…

Posted on by Pete Cross

On the now widely circulated dash cam footage, on a clear sunny day near the Vancouver International Airport, a black Honda Pilot flies through an intersection, a witness recording the chase excitedly exclaiming that there was a shot fired. A few seconds later, the police car slowly drifts up into the camera angle, to the same intersection, slowly coasting to a stop. A fitting metaphor to the ponderous decline of the abilities of new age policing. The gentler, kinder, softer police up against a rash of gang related homicides which are now plaguing the lower mainland of British Columbia.   

As maddening as it was to watch a police officer give up on a pursuit of these brazen suspects, who had a few seconds before, emptied a clip into Karman Grewal— no apparent inner rage on the part of the officer at having been shot at— it was even more frustrating to watch the spin of the executives of the police brass as they scramble to make the old failed attempts at gang intervention and containment look new. 

One should disregard the ridiculous often asinine media commentary of the last number of days with their simplistic pronouncements and their exclamations of how the police need to do more. The police executive are 21st century conditioned now though, to  always respond to the media inanities, no matter how futile the exercise, while at the same time only capable of trotting out the usual 20th century bromides.  

Spokesperson for the responding Integrated Homicide Team Sgt Frank Jang, in a presser at the Airport, implores those misunderstood gangsters to “Please don’t kill one another”.  In feigned disbelief he laments and states the obvious, that these incorrigibles “are putting us all in jeopardy”. 

Other police responses are equally predictable. “More visible police presence” exclaims the new CFSEU head, Assistant Commissioner Manny Mann, who explains that there are “more gangs than there were 11 years ago” . Don’t fret he says, they are going to counter with ”intelligence led policing”.  

Assistant Commissioner Dwayne McDonald, now head of Federal, Investigative Services and Organized Crime (FISOC) assures the public that the police are “working around the clock” to solve the 10 shootings since April. 

Solicitor General Mike Farnsworth had a meeting with all the LMD police executives wherein they “share their collected and unified strategies”. Assuring all that will listen, that there was an “intelligence led enforcement under way” and that they were engaged in “proactive enforcement”. This is followed by the obligatory “your safety is our number one priority”. The subsequent police press release from this meeting signed by all the Chiefs assured us that they will “not waver in our relentless pursuit to prevent, suppress and investigate”. (They should have sent that memo to the police officer in Richmond— at least the part about the relentless pursuit.) 

Over the last number of years as policing transitioned to social work, there was the singular  solution to this mess. Sociological bandages all coming from a friendlier, more understanding and diverse police departments, all playing on the theme of prevention. The need to stop these kids from entering the gangs in the first place was the stated belief. 

“Stop Now and Plan” (SNAP), “Multi-Agency School Support Team” (MAAST-Calgary), “Wraparound”, then “High Fidelity Wraparound” which was “a complex, multi-faceted intervention strategy aimed at youth crime and gang prevention”. “Youth at Risk Development” (YARD- Calgary) “Positive Attention to Youth Gangs” (PAYG), “Regina Anti-Gang Services Project” (RAGS). And in Abbotsford in 2013 the “In it Together” campaign.  

The latest academic treatise which has been making the rounds;  the Irving Spergel Comprehensive Gang Prevention Model (Dr. Spergel is from the University of Chicago). 

None of the above programs could ever be proven to be effective, so they proffer up anecdotal evidence of a young person turning the corner. It should be considered  irrelevant to the gang homicide discussion. No program ever admits defeat however, but if they do it is almost always blamed on a lack of funding or “limited police capacity”. By the way Sgt Jang is now asking parents to report on their kids which is probably not in the spirit of the afore mentioned programs. 

Other most recent solutions include the Vancouver City Police have putting out a poster with several persons they describe as being at “risk”, people you shouldn’t be around. Presumably these are aimed at people who already hang around the chain wearing Mercedes driving bad guys, directing them to run the other way and maybe call CrimeStoppers and see if you can get a reward for their efforts. One has to also wonder the criteria for selection for this recent imitation of a wild west “Wanted” poster, but you can be rest assured that the individuals chosen will see this as a medal and not a blemish on their budding Scarface careers. 

The Delta PD, for their part have recently introduced an “interdiction” team, rather than a target team. When in doubt, change the name. 

The National Police Federation in one of the silliest statements during this time, is urging the new Surrey Police Force to stop recruiting from the other departments as it is hurting in their gang fight. (This is the same NPF who has argued for the last number of months that no one is leaving the RCMP to go to this new outfit)

In 2014 CFSEU was bragging about how their hard work had led to a reduction in gang homicide. So in 2021 should we conclude that they haven’t been working as hard?  Of course not, there are a lot of hard working, albeit frustrated officers running from pillar to post, trying to patch a case together despite all the significant hurdles. 

If one wants to seriously counter some of the gang violence and I am not sure they do, then you must look at and dissect the issues that are impairing the police at this time. 

There are three parts to every homicide, gang related or not. There is the finding and arrest of the suspect;  putting the case together to get charge approval; and, finally leading it through the Courts. 

Unfortunately, while policing has been strapping on body cams to defend against all arrests being racist, these three stages have developed significant barriers to combatting gang related violence. These hurdles have been growing for a number of years in size and scope and this sorry state of affairs has been brought about by senior police managers, the Crown and the Judicial court system. 

Almost all gang related homicides are solved on two fronts. Simply put, by uniform officers working in the patrol cars— and by informants. “Intelligence led policing” would be in a very distant third place. Any significant gang arrests over the years, have been brought about by attentive policing on the street level and by gangsters turning on themselves. 

So to significantly combat the gangs, more uniform officers are needed and they need to be fully supported. They need to be engaged in pro-active checks, confident in their grounds and support of their supervisors and managers. They need to once again gain control “of the streets”  to the point where the gangsters are fearful of being checked with a gun in the car or breaching their probation and parole curfews. This has to be accompanied by a strong physical presence.The managers like to talk about “boots on the ground” however nowhere has there been a re-structuring of the organizations to insure the uniform officer contingent is the most valued, the best staffed, and where one goes to earn those promotions. 

The need for informants. This blog has written previously about the need for “rats” so there is no need to go into it deeper at this time. But the use of informants has to be both condoned and emphasized a practise which has fallen into disrepair in this social worker age. It needs to be re-instated. Funds have to be made available for agents, rewards, and re-location. Most importantly the reporting process for this has to be heavily redacted and stream lined. The RCMP is the biggest offender in this regard and have literally through bureaucratic oversight killed (pardon the pun) the use of paid informants. 

Once the culprits are arrested, you are only part way there. To state it the most simply, Crown needs to come back to the charge approval of “beyond a reasonable doubt”and away from beyond absolute doubt which they seem to have adopted in the last number of years.

This goes hand and glove with the need to address the problems of “disclosure”. In layman’s terms, disclosure is the need for full and frank exposure of all relevant investigative material to the courts and the defence. The police and the Crown have been erring on the side of caution over the last number of years interpreting relevant to mean “all” investigative material and this in combination of digital record keeping have seen files grow in size from a couple of hundred pages to averaging over five thousand pages. It has even morphed into the warrant applications where at one time they were a few pages long to now look they were written by Tolstoy. All of it is time consuming, manpower heavy, and the vast majority of the information produced of no probative value. Cases have become so heavy in terms of disclosure that they have become mired in a state of suspension, never going forward in a timely way and running headlong into the Jordan decision, which requires timely Court proceedings. 

Finally there is a BC Court system, a court system, which has still failed to recognize that the Hells Angels are a criminal organization. 

Lets face it, B.C. is Canada’s version of California, a society highly tolerant of criminal and predatory behaviour.  The billion dollar drug industry and all the violence that comes with it is virtually ignored in this part of the country and this is simply the payback. 

Drugs are the root of the gang wars, control of the turf paramount to their money and stature. The B.C. Government continues to  turn a blind eye, whether it be drugs, the laundering of monies or the street crime on the downtown Eastside. It’s the three pillar approach the social workers and the welfare infrastructure exclaims and points to as the solution.  If any of this is to change the Judges need to be governed by the protection of the public not the welfare of the suspect. In this new age of “defunding the police” this may be the most difficult wall to climb. 

As those inside the system know, the amount of change that is needed is indeed staggering, requiring all levels of government to come together and make real court tested changes. There is a need for strong and formidable police leadership. Advancement of one’s career in policing is now attached to the ability to appease, to talk the talk of diversity and inclusion not the usurping of criminal behaviour. The police executives seem content to absorb themselves in the spin to the public, promoted by keeping the public satisfied, even if it means lying to them. 

The BC government has no problem, in this time of Covid, of directing police resources and breaching the Charter rights, to check for people going camping. A rather laughable effort to stem virus transmission, but have shown no interest in a concerted effort against the gangsters who have been recently opening fire on outside dining spots. 

The officers of IHIT and other homicide agencies are spinning their wheels, albeit making a lot of money doing it, as overtime is driving file costs in the neighbourhood of half a million dollars per file. There are 400 officers in CFSEU, 100 plus officers in IHIT, now being out gunned by teenage hoodie wearing gangsters with under nourished intelligence. It’s frustrating to them and it’s frustrating to the general public.  Prof Gordon of Simon Fraser University, never one to dodge the cameras, when asked when the gangster war will ease said, “probably when they run out of targets”. 

Unfortunately, he’s probably right. 

Photo courtesy of Flickr Commons by Mika ___ Some Rights Reserved